Customer Service Representative

At Blue Elysian, we have our eyes set on one goal, to make lives better, one interaction at a time. We're a global leader in customer service, sales, and business consulting. Our mission (should you choose to accept it) is to offer impeccable customer support and a unique experience for each individual. We serve some of the globe’s largest household brands and are on the hunt to find a motivated self-starter to join our Customer Service Team.

We offer the opportunity to be an integral member of a fast-moving business development firm in a burgeoning industry. The Entry Level Customer Service Representative is the face of our client's brand, and a strong relationship between our clients and their customers starts with our team. If you are seeking an Entry Level Customer Service position at an established firm with the opportunity for professional development and upward mobility, look no further!

Responsibilities:

  • Assist with scheduling customer appointments and service enrollment
  • Ensure company protocols, policies, and goals are upheld while representing our clients with rectitude and professionalism.
  • Communicate professionally, intelligently, and persuasively to engage customers on the value and benefits of our services and products
  • Develop comprehensive knowledge of our clients by attending daily meetings in order to effectively educate consumers on deals or sales promotions
  • Be on the front lines answering questions, elucidating concerns, and finding effective solutions to customer issues
  • Propose new solutions, ideas, and approaches to current processes in order to increase customer retainment and bolster sales revenue
  • Act as the primary liaison, provide product & service information, and resolve any emerging concerns that customers may have with accuracy and efficiency

Requirements:

  • High School diploma or GED; college degree or currently pursuing preferred
  • Prior experience in entry level customer service, retail, sales, or hospitality is preferred
  • Strong active listening skills and the ability to build relationships with a diverse group of individuals
  • People person with a superior, pleasant and friendly demeanor
  • Remarkable ability to be helpful, go above and beyond and take care of customers
  • Exceptional organizational skills, detailed-oriented and thorough
  • Ability to stay self-motivated and positive
  • Proven track record of building rapport with customers and upselling products

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

  • Professional development assistance

Schedule:

  • Day shift

Work Location:

  • Multiple locations

Work Remotely:

  • No
Company
Blue Elysian
Posted
11/06/2021
Salary Range
$24,000.00 - 35,000.00
per Year
Salary range estimated by
Location
Philadelphia, PA 19117, US
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