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Medical Services Support

Company Overview

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.

Job Description

The role of Medical Services Support is responsible for same day referral processing received via email or customer’s portal.  The responsibilities are as follows but not limited to the below:

  • Knowledge of Workers Compensation industry a plus.
  • Supports referral processing including but not limited to: data entry, case registration, case intake and client job queue monitoring for all case management business.
  • Processing referral accurately and efficiently within established productivity guidelines and timeframes utilizing all tools and resources available.
  • Completing assignments accurately and in a timely manner in all systems.
  • Gathering and entering required demographic, referral, and case assignment information into appropriate systems timely and accurately.
  • Communicating assignments to the client timely, accurately, and professionally utilizing appropriate templates.
  • Developing and maintaining effective communication channels with peers, supervisors, and managers within the department, and throughout the organization.
  • Cross training to support various roles within the department as needed.
  • Support mandatory overtime requirement based on business needs.
  • Participating in various departmental and/or company projects.


  • EDUCATION: High school diploma or general education degree (GED).
  • EXPERIENCE: minimum of 3 years work experience in a line operations environment, or equivalent combination of education and experience required.


We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living.   The Company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. The Company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.   #LI-ALLEXIS #GNX
Genex Services
Full time
Salary Range
$32,000.00 - 70,000.00
per Year
Salary range estimated by
Wayne, PA 19087, US