Sales Center Receptionist (Part Time 9am-2pm)- No weekends!



Sales Center Receptionist

We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with us. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up. Join our team today.

Ferguson is currently seeking the right individual to fill an immediate need for a Sales Center Receptionist.


Responsibilities:

  • Answer and transfer incoming calls pleasantly and professionally.
  • Direct calls to the appropriate associate or department, take a message or transfer to the appropriate associate's voicemail when necessary.
  • Utilize Concierge decision tree model to route calls appropriately throughout the district.
  • Assure appropriate coverage of phones when away from desk.
  • Communicate effectively with internal and external customers.

Qualifications

The ideal candidate will possess the following:

  • Prior experience working in a call center environment.
  • High school degree is required combined with previous administrative experience.
  • Must be customer service minded.
  • Ability to handle difficult customers.
  • Ability to handle multi-line phone system.
  • Ability to work well in a fast-paced environment.
  • Ability to organize and prioritize work.
  • Ability to effectively communicate in writing.
  • Ability to effectively communicate verbally.
  • Ability to efficiently operate computer and phones.
  • Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.)


Company
Ferguson
Posted
10/06/2021
Type
Full time
Salary Range
$27,000.00 - 34,000.00
per Year
Salary range estimated by
Location
Roseville, MN 55113, US
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