Sales Specialist

Our client, a Call Center located in Williamsport, PA ,is looking to add Senior Care Specialists to their team!  This is currently a remote role. Excellent benefits upon hire!

Job Summary
The Senior Care Specialist (SCS) receives inbound calls that are generated through our website traffic. The SCS carefully logs caller information into our database of leads, and speaks to the caller in an engaging manner, with an eye toward making a sale. The SCS makes the caller feel heard and understood, and represents the company to the caller in a positive and trustworthy way.
Job Responsibilities
Receive inbound calls from prospective customers inquiring about our products and services:
o Carefully log caller information to create a digital record of the call
o Speak to the caller in an engaging manner, with an eye toward understanding their needs
o Pitch the products and services that may meet their needs, and address their objections in
a professional, positive, and understanding manner
o Above all, make the caller feel heard and understood
o If the sale is not made on the first try, place outbound call or complete other follow-up
Uphold the company's high standard of service:
o Manage the call to the Quality Assurance measures
o Change and grow as performance metrics evolve
o Push and challenge the quality frontier – always keep the company's service ethic
moving toward the positive
Perform other sales duties as directed
Required Skills
A warm, caring phone voice, and a crisp, professional phone demeanor.
An excellent listener, and you find it easy to hear what people are really saying, even beyond
what their words convey. You do not cut people off when they speak; you let them finish.
Desire for meaningful work in addition to the opportunity to develop and hone skills.
Motivated by incentive compensation and have an appetite for improving your selling method to
improve earnings.
Good at keeping a regular schedule, and rarely late.
A 50+WPM type speed.
Some experience working in a customer-facing role, especially in retail.
Get along well with team members, even if technically competing for sales.

Starting wage is $12 to $14 per hour.  

Nesco Resource is actively interviewing right now for the next training date! Apply today OR call Natalie at  570-326-1736  today for immediate consideration!!!

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
Nesco Resource
Full time
Salary Range
$31,000.00 - 59,000.00
per Year
Salary range estimated by
Williamsport, PA 17705, US
Apply Now