Contract Request Coordinator

Contract Request Coordinator

Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client's needs and tailoring innovative healthcare cost management solutions.

Our commitment to diversity, inclusion and belonging are part of the fabric of our company.  We strive to create a workplace that fosters mutual respect and collaboration, where every talented individual can participate and perform their best work.  We are MultiPlan and we are where bright people come to shine! 

Please note: Unfortunately, this position cannot sit in Colorado.


As a Contract Request Coordinator, you will be responsible for completing contract request inquiries for all business areas.  You will work closely with outside storage vendors to obtain copies of contracts, assist Contract Audits, BAT testing for new system deploys to MP3, and provide coverage to importing/Scanning Specialists and Contract Admin when required.




All Contract Request Coordinators should be able to perform the functions below, though individual duties may vary:


  1. Review, prioritize and complete all contract request inquiries via Contract Request Inbox or Service Tracking
  2. Work in conjunction with team members to ensure contracts not located in repository systems are imported/scanned for future reference
  3. Research multiple repository systems to obtain contracts. Import various documents in a timely manner
  4. Prepare and assign appropriate indexing information to documents to allow for correct assignment and electronic filing
  5. Monitor the Quality Control equipment for unrecognized documents and unacceptable quality; resolve as appropriate
  6. Provide customer satisfaction to both internal and external customers and strive to continuously improve service delivery by utilizing the tools and principles of Continuous Quality Improvement (CQI).
  7. Assume responsibility for initial operations and close operations daily
  8. Troubleshoot various issues when importing/scanning as needed and escalate urgent issues through the appropriate channels
  9. Maintain scanned documents in an organized manner
  10. Collaborate, coordinate, and communicate across disciplines and departments
  11. Ensure compliance with HIPAA regulations and requirements
  12. Demonstrate Company’s Core Competencies and values held within
  13. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary


This job works under close supervision to complete job responsibilities.  Work is prescribed and completed with very little autonomy and with little discretion to vary from established policies and procedures.  The incumbent relies on previous experience and judgment to support department management in completing daily activities.  This job does not directly supervise other personnel. 

Full time
Salary Range
$32,000.00 - 48,000.00
per Year
Salary range estimated by
Irving, TX 75084, US
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