Technical Support Specialist

Technical Support Specialist

  • Need to be familiar with Windows 10 Enterprise / Professional. Some familiarity with Windows Server 2014 - 2019 is good, but we are not setting up servers. Be familiar with the control panel, know what a 'Service ' is, understand folder permissions/ownership, and comfortable with software installs/uninstalls.

  • Basic Networking - Need to know basic networking concepts. Our new product is dependent on a company's existing LAN, so understanding of how they are typically setup, and how to troubleshoot communication problems is necessary. Advanced network knowledge is a plus.

  • Good Communication skills are an absolute must. Need to speak clearly and be able to walk individuals through processes that they may or may not have any knowledge about the product.

  • Quick Learner - It takes months to learn about the current and old systems to be able to effectively provide support. Should be an independent thinker, but also to be able to take direction working in a team dynamics.

  • Familiarity with basic electronics (IE know what a battery is, know how to use a voltmeter, know what a resistor or a capacitor is).

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Nesco Resource
Full time
Salary Range
$42,000.00 - 72,000.00
per Year
Salary range estimated by
Oxford, CT 06748, US
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