Diesel Mechanical Service Manager


Tire Business names Service Tire Truck Centers as one of the best Tire Companies to work for in the United States in 2019. STTC offers and excellent benefit package, very competitive pay, and a path for employees to grow within the organization and thrive in a customer centric environment.

Position Overview

Supervises all functions of service department personnel and activities. Will play a key role in maximizing shop efficiencies, revenues, productivity and customer satisfaction.

Essential Job Functions (include the following. Other duties may be assigned.)

· Supervise and motivate service personnel, promote teamwork and manage an efficient workplace.

· Develop and implement service programs for mechanics to follow. Monitor mechanics efficiency and address non-productive workers

· Identify training needs of techs and communicate to Branch Manager

· Promote safety and enforce use of safety equipment

· Maintain tools. Replace/repair broken tools and perform maintenance on tools.

· Communicate with customers daily for repair status updates on their vehicles

· Order parts needed on a daily basis and manage inventory by returning parts if unused.

· Perform PM audits and repair audits

· Schedule all incoming repair work, prepare quotes, and communicate with customers in a timely fashion.

· Ensure all repair orders are filled out correctly with parts and labor and process them promptly

· Meet daily with Branch Manager and update on status of jobs in the shop

· Monitor and approve mechanics payroll and schedule mechanics appropriately

· Ensure that new hires are not exposed to any potential danger without having had the proper training.

· Inspect and maintain cleanliness and organization of service department, service vehicles and equipment.

· Responsible for scheduling maintenance and repair of Branch's vehicles and equipment.

· Reprimand and record all activity regarding personnel who violate company policies. Obtain guidance from Branch Manager.

· Daily work hours may be extended based on business needs, which could include weekends.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


· Education and/or experience: 5 years or more related work experience and/or training.

· Certificates, Licenses, Registrations: Valid driver's license required. State inspection license may be required.

· Language skills: Ability to read and interpret documents such as safety rules, invoices, packing lists, bills of lading, operating and maintenance instructions, and procedure manuals. Ability to write legibly and to speak effectively before customers and employees of STTC. Good interpersonal skills.

· Ability to manage employees and processes

· Computer skills: Ability to use computer; training will be provided as needed.

· Dress code: Pants and shirts are provided by Service Tire Truck Centers at a reasonable cost per company policy.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, use hands to handle or feel; reach with hands and arms; talk and hear. The employee is occasionally required to sit and stoop, kneel and crouch or crawl. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities are required for this job, which include close vision and depth perception.

Work environment: while performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and

outside weather conditions; hot and cold warehouse conditions. The noise level in the work environment is usually moderate.


· Top industry wages / Competitive pay

· Full health benefit package (Includes Medical/Prescription, Dental, Vision, Life, FSA and more

· Uniforms

· 401k with company match

· Paid Holidays and PTO days

STTC is an Equal Opportunity Employer


. Requirements:


Full time
Salary Range
$48,000.00 - 88,000.00
per Year
Salary range estimated by
Harrisburg, PA 17109, US
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