Conference Services Coordinator

Job Overview:
This position performs general office duties to support the continuing effort to deliver outstanding guest service and financial profitability. Prepares documents for internal and external events including but not limited to: proposals, contracts, banquet event orders, etc.

Essential Functions:
  • Promote awareness of brand image internally and externally
  • Uses sales techniques that maximize revenue while maintaining existing guest loyalty
  • Enter, retrieve, reconcile, and verify information like, commissions, leads, third parties, etc.
  • Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests

  • Maintain professional and positive demeanor
  • Working knowledge of computers in a windows environment
  • Proven accuracy and attention to detail
  • Demonstrate excellent oral and written communication skills
  • Demonstrate proven sales and customer service skills
  • Must be able to function as part of a team
  • Capable of setting priorities when multiple demands are present

Property Introduction:
Introducing the Wave Hotel, opening in late 2021 our luxury lifestyle hotel is the very heart of the innovative Lake Nona region. Infusing intuitive technology, access to unique wellness programs and truly inspired restaurant and bar concepts Lake Nona Wave Hotel is truly unexpected. Discover a different side to Orlando that is anything but make believe.

Company Introduction:
Our team members are the true soul of our company.  We think differently.  About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests.  We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter - our guests, our clients, our team and our communities.  We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity and heart to thrive.  We believe our team members are the true soul of our company.  We invite you to join us on this journey.

Area of Interest:
Catering & Conference Services

Job Type:
Full Time

Type of Position:
Hourly Position

Req ID:
Salary Range
$27,000.00 - 40,000.00
per Year
Salary range estimated by
Orlando, FL 32801, US
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