Office Clerk - Faculty Support

Salary $15.00 Hourly Location Tacoma WA 98466, WA Job Type Part Time Department Academic Affairs Job Number 21-17-TMP #MON Position Summary

Who We Are

Since opening its doors in 1965, Tacoma Community College has provided a high-quality, affordable education to more than 500,000 people. Serving Tacoma, Gig Harbor, the Key Peninsula, online students and the women's prisons, TCC educates about 11,000 students annually. Many TCC students are the first in their families to attend college, 58 percent receive financial aid, 13 percent have children, 42 percent are students of color, and 48 percent work while attending school. TCC has two campuses, the main campus in Tacoma and another in Gig Harbor. Situated northwest of Tacoma across the Narrows Bridge, the Gig Harbor campus offers credit and non-credit courses.

TCC is committed to developing and sustaining a vibrant educational environment where all students can thrive by providing educational opportunities such as learning communities, honors programming, undergraduate student research, bachelor of applied science degrees, and study abroad. TCC is committed to student success, and promotes innovation to help students. TCC is one of 67 colleges selected nationally to participate in the Department of Education's Second Chance Pell pilot program, providing access to education for incarcerated individuals. Designated a Military Friendly College, TCC is proud to serve Pierce County's military community. In fall 2018, the college opened a food pantry on campus to support students experiencing food insecurity and was recognized by the Harvard Kennedy School for its College Housing Assistance Program, a community partnership that helps students access affordable housing.
Position Summary
This position provides customer service and clerical support at the front counter of Faculty Building 1. The position also supports the Division of Communication and Transitional Studies with collecting, tracking, and monitoring various processes, records and reports. This position reports to the Administrative Assistant for the Dean of Communication and Transitional Studies. Essential Functions

  • Provide basic clerical support to the faculty in Building F1
  • Answer inquiries at the front counter, on the telephone, and through department email from prospective students, current students, and other members of the campus community
  • Perform routine filing, document creation, prepare spreadsheets, run reports, photocopy, fax, scan and proofread documents for classroom use.
  • Track office supply inventory and prepare supply orders
  • Oversee collection, organization, and distribution of the quarterly teaching schedules and office hours of F1 faculty.
  • Track faculty absences, which includes notifying appropriate dean, department chair, and administrative assistant, posting notices to inform students with directions from instructors.
  • Review faculty photocopy requests and process accordingly (in-house, print shop, etc.)
  • Screen and distribute incoming mail.
  • Maintain FERPA standards in all operations, which includes developing office procedures that ensure the confidentiality of student records.
  • Assist with syllabi tracking and collection
  • Prepare quarterly textbook adoptions and submit to TCC Bookstore.
  • Perform other duties including special projects as directed.
Qualifications

Minimum Qualifications

  • High School graduate or equivalent.
  • Experience working in a customer service role
  • Intermediate experience with Microsoft Office applications.
Conditions of Employment
  • Successfully pass a criminal history background check prior to employment.
  • Proof of completed COVID-19 Vaccination is required upon hiring and employment at TCC.

The Successful Candidate Must Demonstrate
  • Excellent customer service skills and the ability to build strong relationships with students and campus partners
  • An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
  • Ethics and integrity.
  • Excellent verbal and written communication skills and effective interpersonal skills.
  • Ability to be self-directed and work independently in a team environment.
  • Good oral and written communication skills
  • The ability to multi-task and use time management techniques to complete work within specific time periods
  • The ability to accurately perform repetitive tasks
  • The ability to work under pressure and handle high volume of inquiries.
  • A strong commitment to maintaining confidentiality with sensitive documents, communications and records
Application Process

Complete application packages must include the following:
  1. Tacoma Community College online application.
  2. Cover letter and Resume.

Terms of EmploymentThis is a part-time, hourly, temporary position scheduled to work 17 hours per week. Flexibility in scheduling is required to meet the needs of the program. The rate of pay for the position is $15.00 per hour.


Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, 253-566-5055; Dolores Haugen, Section 504 Officer, 253-566-6006. Tacoma Community College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Tacoma Community College
6501 S 19th St Bldg. 14, Tacoma WA 98466



Category

Office Clerks, General


Education

High School or Equivalent


Job type

Part time

Posted
10/03/2021
Salary Range
$31,000.00 - 42,000.00
per Year
Salary range estimated by
Location
Tacoma, WA 98401, US
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