Lead Barista - Part-Time Hourly

Salary $20.00 - $25.00 Hourly Location Tacoma WA 98466, WA Job Type Temporary Department Administrative Services Job Number 21-13-TMP #MON Position Summary

About Us
Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. Tacoma Community College is committed to recruiting faculty and staff who are reflective of the diverse community we serve. We know we can always do better in serving our students equitably and improving our students' successes. We are specifically focusing on better supporting traditionally underserved populations at TCC, including Black and brown men, Native Americans, Veterans, and the LGBTQ+ community. To this end, the college seeks applicants who will intentionally support and promote efforts related to equity, diversity, and inclusion, and who recognize and honor the important role that diversity brings to an educational community.

TCC is committed to developing and sustaining a vibrant educational environment where all students can thrive by providing educational opportunities such as learning communities, honors programming, undergraduate student research, bachelor of applied science degrees, and study abroad. TCC is committed to student success, and promotes innovation to help students. TCC is one of 67 colleges selected nationally to participate in the Department of Education's Second Chance Pell pilot program, providing access to education for incarcerated individuals. Designated a Military Friendly College, TCC is proud to serve Pierce County's military community. In fall 2018, the college opened a food pantry on campus to support students experiencing food insecurity and was recognized by the Harvard Kennedy School for its College Housing Assistance Program, a community partnership that helps students access affordable housing.

The Lead Barista is responsible for opening or closing the campus espresso bar and running the day-to-day operation. This position acts as shift supervisor for other baristas and helps with scheduling and covering shifts, assists with inventory, ordering, and loss management, and in troubleshooting equipment. This position provides high-quality customer service and professionalism to both internal and external guests at Tacoma Community College campus.

Essential Functions

  • Ensures excellent customer service is given to every customer, resolves complaints when they arise
  • Prepares Inventory for Espresso bar, assists with ordering supplies
  • Ensures the stand is clean, well-stocked, and organized
  • Helps with a weekly schedule of Baristas
  • Assists with cost analysis/cost control by determining cost per serving of drinks, and ensuring all baristas are using supplies appropriately
  • Brings in new ideas for drinks, food, or services
  • Monitors perishable and non-perishable inventory numbers and reports cafe needs to the Director.
  • Regularly prepares a variety of espresso drinks and non-espresso beverages using equipment such as coffee grinders, brewers; espresso machines, blenders, etc.
  • Follows standard recipes or customized recipes for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
  • Operates a POS cash register and handles various types of money including cash, student pay cards, and credit cards.
  • Maintains a clean and organized workspace including sanitizing all utensils, equipment, mopping, and sweeping per shift.
  • If applicable, monitors perishable and non-perishable inventory numbers and reports cafe needs to the lead barista.
  • Performs cafe opening and closing procedures.
  • Performs other duties as assigned.
Qualifications

Minimum Qualifications

  • High school graduate or equivalent
  • Experience working as a barista
  • Experience overseeing people in any setting (paid or volunteer).
  • Excellent customer service

Preferred Qualifications
  • Some college preferred in a culinary arts or business program.

Conditions of Employment
  • Successfully pass a criminal history background check prior to employment.
  • Ability to move and carry items up to 30 pounds.
  • Must maintain state health standards and have a current Food Handlers Permit.
  • Proof of completed COVID-19 Vaccination is required upon hiring and employment at TCC.

The Successful Candidate must Demonstrate
  • Knowledge of computerized accounting and point-of-sale systems.
  • Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner.
  • Actively participate as a member of the bookstore team to move the department towards the completion of shared departmental and college goals.
  • Excellent customer service skills; including establishing, building and maintaining internal/external customer satisfaction.
  • Ability to provide empathetic and timely service to students, faculty, staff, and community members in a higher education setting.
  • Ability to communicate and relate well with diverse populations, students, faculty, staff and the general public in a friendly, courteous, respectful and professional manner with an appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
  • Ability to promote and maintain a healthy and positive work environment with collegial and cooperative work relationships.
  • Ability to provide clear and ethical principles to decision making and use judgment and discretion in sensitive matters.
  • Ability to perform well under pressure, multi-task, and engage in critical self-reflection and growth.
  • Ability to work independently and as a member of the Bookstore team.
  • Ability to represent the college effectively at all levels, both internally and externally.
  • Communicates information to the Director of Bookstore and Food Services to ensure that all guest needs are met in a timely manner.
  • Follows all verbal and written operational policies and procedures as directed by the Director of Bookstore and Food Services.
Application Process

Complete application packages must include the following:

  1. Tacoma Community College online application form.
  2. Resume and cover letter. In your cover letter, describe how your background and experience align with the responsibilities and qualifications for this position.

Terms of Employment
This is a part time hourly position scheduled to up to 17 hours per week. The rate of pay is $20.00 to $25.00 per hour DOE/DOQ. Flexibility in scheduling is required to meet department needs and some early morning, evening or weekend hours may be required.


Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, 253-566-5055; Dolores Haugen, Section 504 Officer, 253-566-6090. Tacoma Community College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Tacoma Community CollegeHuman Resources6501 S 19th St Bldg. 14, Tacoma WA 98466http://www/tacomacc.edu/about/employment

Category

Baristas


Education

High School or Equivalent


Job type

Part time

Posted
10/03/2021
Salary Range
$28,000.00 - 36,000.00
per Year
Salary range estimated by
Location
Tacoma, WA 98401, US
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