Account Manager - Employee Benefits

The Account Manager must have direct experience in implementing and managing custom self-funded employee benefit plans across all lines of employee benefit coverage for large group employers (500+ employees) that can thrive in a fast pace environment.

Job Responsibilities:

  • Support the Senior Account Executive on an assigned book of business by collecting, managing and maintaining all administrative data required to proactively manage each client account across all lines of business
  • Collect, manage and maintain all data for all employee benefit plans in the or other designated operating system
  • Manage the Scope of Services tasks as identified in the EPIC Benefits Scope of Services task list
  • Manage the exchange of data and information on employee benefit plans with the client and vendors as required
  • Maintain accurate records of all vendor accounts
  • Oversee the scheduling and satisfactory completion of all communications, plan guides, employee benefit guides, communications and plan documents
  • Manage frequent progress/status conference calls between the client, Senior Account Executive and vendorsby tracking the meeting notes and updating the status of all relevant task in
  • Overall responsibility for the coordination of all vendors to ensure on-time implementations and ongoing services for the client. Coordination includes but is not limited to organizing conference call, meetings, contracts, RFP's, utilization reports, renewals, issue resolution, etc.
  • Provide ongoing interaction with the client and vendors on a daily basis to address requests for information or issue resultion
  • Request and assist with RFPs and comparison exhibits
  • Prior experience with large and complex Self-Funded Health Plans and ancillary coverages (diability, life, FMLA and coluntary lines)
  • Prior experience with implementing new lines of coverage and carrier changes
  • Request, review, coordinate updates and track client plan documents such as booklets, contracts, SPDs, etc.
  • Troubleshoot issues related to administration, billing, claims, etc. And facilitate day-to-day client needs
  • Attend a benefits or open enrollment fairs as needed to answer employee questions and distribute benefit materials

Core Competencies:

  • Effective Leadership Skills
  • Excellent Interpersonal, verbal/Written Communications
  • Detail and Task Oriented
  • Problem Solver
  • Ability to establish credibility
  • Highly Organized
  • Schedule Driven, Self-directed with Positive Attitude and Approach
  • Bachelors Degree


  • 15th Largest Broker in US
  • Voted " Best Place to Work" in the Insurance Industry
  • Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. An Equal Opportunity/Affirmative Action Employer.


Compensation and Benefits Managers


Bachelor's Degree

Job type

Full time

EPIC Brokers
Salary Range
$36,000.00 - 81,000.00
per Year
Salary range estimated by
Atlanta, GA 30301, US
Apply Now