Control Officer Commercial Banking Treasury Management Payment Services andCustomer Excellence for Businesses

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Commercial Banking provides financial solutions to businesses with annual sales generally in excess of $5 million. Our business lines are Wells Fargo Commercial Capital, Middle Market Banking, and Treasury Management & Payment Solutions.

The Control team is responsible for partnering with their relevant business group to develop and maintain a strong control environment leading to the early identification and sustainable mitigation of operational risk. The team focuses on five areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, Control Governance & Reporting, and Control Programs. Provides consultation, expertise, and strategic direction in the control design to effectively mitigate risks. Ensures the effective implementation and ongoing maintenance of the business control environment through execution of the Risk and Control Self-Assessment (RCSA) program. Gathers and analyzes data to understand and diagnose issues; designs appropriate reporting and metrics to inform and monitor the health of the operational risk and control environment. Leads and influences the design and implementation of business controls programs and complex initiatives generally spanning multiple business lines. Consults with business groups to assess the issues and assist with the development of corrective action plans. Builds and maintains partnerships with the business, Corporate Risk, Audit, Legal, and regulators. 

Role Responsibilities: 

  • Leads and influences partnerships with the business process owner by consulting and providing expertise and strategic direction in the control design to effectively mitigate risks, including design of effective means of measurement
  • Contributes to the development and enhancement of the business control environment through execution of the Risk and Control Self-Assessment (RCSA) program
  • Engages in the development and implementation of new controls, action plans, and root cause analysis
  • Supports the Business with implementation of Control programs by providing consultative guidance
  • Assesses and designs appropriate metrics to inform and monitor the health of the operational risk environment
  • Supports a strong risk management culture through the implementation of key risk management programs into the standard operating framework of the business

IMPORTANT: This position will start remotely, however candidates will be expected to return to an approved location, listed in the posting, at a future point in time.  Please Note: This role is not open to telecommute long term.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Required Qualifications

  • 7+ years of experience in risk management or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications

  • Ability to interact with all levels of an organization
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to consult, build, and maintain solid working relationships in and outside of immediate department
  • Ability to coordinate completion of multiple tasks and meet aggressive time frames

Other Desired Qualifications
  • Strong knowledge of Treasury Management, including the products, operations, processes and Relationship business to business  (B to B) delivery model
  • Knowledge of Business Process Management (BPM) and/or with managing changes to products/processes
  • Ability to interact and lead discussions comfortably with senior levels of management
  • Proven ability to execute and achieve targeted results and develop and manage associated goals and plans
  • Hands on work approach 
  • Deep industry expertise and “presence” to interact with Auditors and Regulators
  • Ability to synthesizing (tell a story) key points for discussion and fact based recommendations
  • Intellectual curiosity with proven ability to learn quickly through others as well as to conduct their own research and analysis
  • Advanced Microsoft Office skills , including VISIO

Job Expectations

  • Ability to travel up to 10% of the time

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

NC-Charlotte: Min: $110,600 Mid: $158,000 Max: $205,400
AZ-Chandler: Min: $110,600 Mid: $158,000 Max: $205,400
MN-Minneapolis: Min: $110,600 Mid: $158,000 Max: $205,400
IA-Des Moines: Min: $110,600 Mid: $158,000 Max: $205,400
TX-DAL-Downtown Dallas: Min: $110,600 Mid: $158,000 Max: $205,400
SC-Fort Mill: Min: $110,600 Mid: $158,000 Max: $205,400


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Wells Fargo
Full time
Concord, CA 94527, US