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Case Manager - Addiction Services - Andrew House Boston

40 hours 11a-7p, Tuesday-Saturday

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:

A Case Manager supports this mission in the daily care, interventions, teaching and guidance of Andrew House clients. This is a non-exempt position.

Supervisory Responsibilities: N/A

Essential Functions of Position:

• Completes the psychosocial and determines with the client (and co-workers when appropriate) the individual treatment and aftercare plans

• Responsible for client aftercare referrals (follow-up substance abuse treatment) and placement

• Promotes ongoing participation of the client with decisions involving plans, goals and progress

• Ensures the completions of psychosocial, admission MIS form, and treatment plan within first 24-48 hours after patient admission

• Arranges aftercare interviews or other related appointments by telephone after obtaining appropriate releases to disclose necessary information

• Coordinates treatment services with external treatment providers, outpatient counselors/therapists, opioid treatment, and other partners such as primary care, DCF, Courts

• Coordinates discharge date with nurse and insurance coordinator

• Completes discharge summary and discharge MIS form

• Maintains relevant and timely counseling progress notes

• Provides a level of counseling conducive to a stable medical and psychological state during detox/withdrawal. Arranges referral to the BEST Team when indicated

• Leads educational/recovery client groups as assigned

• Attends daily report with other unit disciplines and communicate clients’ plans and progress as coordinated with team members

• Assists in team effort in handling crisis-oriented emergencies

• Documents all interventions in the counseling progress notes

• Available for weekend and holiday coverage in fair and equitable distribution

• Attends staff meetings, supervision, in-service conferences, periodic reviews and other relative meetings as determined by the clinical or program director

• Participates as an active member of the multidisciplinary treatment team

• Serves as an advocate and resource, providing the client with community support information, assist clients to arrange essential appointments and accompany clients to those appointments requiring attention during their stay

• Responsible for conducting post-discharge follow-up for clients within 30 days of discharge

• Other case management duties as directed by the clinical director or program director

Requirements for the Position

• High School diploma or equivalent

• Minimum Two years’ professional experience

• One-year experience in human services, substance use and mental health field preferred

• Certification or eligibility for certification in substance abuse counseling and willingness to pursue certification preferred

• Thorough knowledge and understanding of the federal regulations pertaining to confidentiality of substance abuse treatment

• Understanding of computer basics

• A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Mission Traits:

• Must be able to work with individuals with substance use and mental health disorders in a respectful, compassionate and supportive manner

• Ability to maintain confidentiality, exercise sound judgment, patient boundaries, remain calm under pressure

• Ability to work in fast-paced environment

• Must be able to work as a team member as well as independently

• Must have own reliable transportation

• Must have a desire for personal and professional growth

• Must be able to work under time constraints and be flexible

Physical Requirements

• Not applicable

Bay Cove
Full time
Boston, MA 02298, US