Part time Customer Service Rep $17-$19/hr *ASAP* (AB4578)

Join this financial company in Burnsville TODAY! Part time hours (24 hrs/week) available!

Customer Service Representative:
  • In office position.
  • 30 minute Zoom interview with HR Rep and Manager and start asap!
  • Part time: Mon, Tues, and one other day (You pick based on candidate fit) with 8 hours/day; specific hours could also be negotiated based on best fit but could be 9am-5:30pm or 9:30am-6pm.
  • Contract (ongoing) - if you do an amazing job they could consider you for a permanent role.
  • Pay: $17-$19/hr depending on experience
Duties:
  • Take incoming calls from members to assist them with their accounts.
  • Works on the digital side with members through the company phone app through online CHAT, phone or email.
  • Assist with troubleshooting and responding to member inquiries.
  • Monitor security, privacy, and compliance, so members can have confidence and peace of mind their accounts are safe.
  • Provide the universal support members need whether over the phone, through electronic communication, or in person.
  • Partner with the Technology, Innovation, Digital & Analytical departments in researching and implementing e-service solutions, as well as train fellow employees on the e-services offered to customers.

REQUIRED QUALIFICATIONS:
  • High School Diploma or equivalent
  • 2+ years customer service/call center experience in a financial/banking role and/or equivalent experience in a role(s) that required superior communication skills and technical expertise preferred.
  • Background and drug screening required
  • Ability to use excellent customer service skills to provide high quality, efficient service over-the-phone or through email communication
  • Demonstrate punctual and regular attendance
  • Ability to work independently while displaying initiative and decision making skills
  • Maintaining a high level of professionalism while working under pressure


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Company
Ultimate
Posted
09/12/2021
Type
Full time
Location
Burnsville, MN 55337, US