Automotive Service Manager

General Motors Service Manager | $ 100 ,000.00 PLUS | DEDICATION AND SKILL WILL TAKE YOUR INCOME MUCH HIGHER

Stephen Cadillac, Buick, GMC located in Bristol, CT is looking for a qualified Service Manager who will be responsible for the customer-focused and efficient operation of our Cadillac, Buick, GMC & Pre-Owned Service Department.

Requirements

· Knowledge of Reynolds & Reynolds DMS is a plus.

· Strong communication skills to deal with customers, employees and vendors.

· Valid driver's license with clean driving record.

· At least 3 years of automotive management and automotive customer service experience

· Experience with implementing structured business processes

· A hard-working can-do attitude

· Excellent interpersonal and management skills

· GM Certification (Preferred)

· Complete General Motors training in all areas of service

Responsibilities

· Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.

· Interacting with and managing a staff of technicians

· Leading our service management & reconditioning activities

· Fulfilling all service activities needed to meet or exceed operating plan goals

· Implementing and maintaining effective reconditioning processes and flows

· Managing technician productivity

All respondents will remain confidential



Job Requirements:

· Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.

· Interacting with and managing a staff of technicians

· Leading our service management & reconditioning activities

· Fulfilling all service activities needed to meet or exceed operating plan goals

· Implementing and maintaining effective reconditioning processes and flows

· Managing technician productivity


Posted
09/11/2021
Type
Full time
Location
Bristol, CT 06010, US