Customer Service Associate II

Contract-to-hire job opportunity with a GREAT client company located in Saint Petersburg, FL.

**NOT a remote or work-from-home job opportunity! MUST live and be willing and able to commute to an office located in Saint Petersburg, FL for work M-F**

Required Skills:

  • MUST have at least 2 years of call center/customer service/call handling work experience. Preferably in the financial services or banking industries.
  • MUST have ability to multi-task, computer operation/navigation proficiency, and clear and professional communication skills.
  • Will support HIGH-VOLUME calls not limited to fraud reports, disputes, balances info, account information, etc. for multiple customers/client companies.
  • A high school diploma or GED equivalent is REQUIRED at minimum. Bachelors or Associates degree is preferred.
  • MUST complete a background check and drug screening if job offer is received (prior to start day)!

Other Details:

  • Starting pay: $15.00/hour (Non-negotiable) for contract-to-HIRE job opportunity (with room to grow over time!).
  • MUST complete a CSR assessment for consideration/prior to job offer!
  • Working Schedules/Shifts: post-training and post-ABAY shift will be assigned by your recruiter once all schedules/shifts are received! Training Schedule: (Monday through Friday) 6PM-2:45AM (for 3 weeks) ABAY/"Nesting": (OFF Thursday & Sunday) 11PM - 7:45AM (for 2 weeks).


Job Requirements:

Contract-to-hire job opportunity with a GREAT client company located in Saint Petersburg, FL.

**NOT a remote or work-from-home job opportunity! MUST live and be willing and able to commute to an office located in Saint Petersburg, FL for work M-F**

Required Skills:

  • MUST have at least 2 years of call center/customer service/call handling work experience. Preferably in the financial services or banking industries.
  • MUST have ability to multi-task, computer operation/navigation proficiency, and clear and professional communication skills.
  • Will support HIGH-VOLUME calls not limited to fraud reports, disputes, balances info, account information, etc. for multiple customers/client companies.
  • A high school diploma or GED equivalent is REQUIRED at minimum. Bachelors or Associates degree is preferred.
  • MUST complete a background check and drug screening if job offer is received (prior to start day)!

Other Details:

  • Starting pay: $15.00/hour (Non-negotiable) for contract-to-HIRE job opportunity (with room to grow over time!).
  • MUST complete a CSR assessment for consideration/prior to job offer!
  • Working Schedules/Shifts: post-training and post-ABAY shift will be assigned by your recruiter once all schedules/shifts are received! Training Schedule: (Monday through Friday) 6PM-2:45AM (for 3 weeks) ABAY/"Nesting": (OFF Thursday & Sunday) 11PM - 7:45AM (for 2 weeks).
Posted
09/11/2021
Type
Full time
Location
St. Petersburg, FL 33716, US