Salesforce.com Administrator/Platform App Developer

Role: Salesforce admin/ platform app developer

Location: Alpharetra, Ga

Type: Fulltime

On-site w/ remote days

US Citizens/Green Card holders only, no sponsorship available for this position

Job Title: Salesforce.com Administrator/Platform App Developer


Overview:

We are looking for an IT minded individual to join our IT Applications team that has strong Salesforce.com administration and platform app development skills to help alignment with the business around our Salesforce.com stack. They will be actively involved in the IT processes that support ongoing operations as well as planning for future application capabilities as we look to be more efficient in delivering solutions for our customers.


Responsibilities:

The person in this position will be the IT team’s expert on Sales Cloud, Service Cloud, Salesforce CPQ, Customer & Partner Communities and Servicemax field service. They will be responsible for partnering with the Sales Operations team to help build & maintain documentation while helping to guide the change management process for Sales, Marketing & Customer Service systems.


Qualifications:

  • Solid understanding of the Salesforce.com technical architecture with experience building and maintaining Flows, Process Builders and Communities.
  • A strong understanding of integrations between systems.
  • Experience developing integrations a plus.
  • Experience with Salesforce CPQ and Servicemax or Salesforce.com Field Service a plus.
  • Knowledge of query techniques and working with Salesforce.com data using data loading tools.
  • Experienced with IT lifecycle frameworks including ITIL, SDLC, and DevOps concepts.
  • Experience with rollout scheduling; project management experience is a plus
  • Ability to analyze data and identify and solve problems.
  • Attention to detail, a focus on good change management practices, technical documentation skills and an understanding of the importance of data quality.
  • Salesforce.com Administrator and Platform App Builder certifications preferred.
  • Bachelor’s degree in Business Administration, IT or related field, or equivalent work experience.
  • 5 or more years working with Salesforce.com
  • Understanding of financial budgeting, forecasting and analysis.
  • Ability to construct, review and analyze business cases for proposed initiatives and projects.
  • Experience supporting Pardot or other marketing automation systems a plus.



Job Requirements:
  • Integrate new functionality from salesforce
  • Developing/enhancing applications in salesforce
  • Train new end users on the salesforce
  • Refine and manage salesforce standards
  • Designing solutions using technologies like salesforce
  • Manage service tickets with salesforce
  • Perform administrative functions in salesforce
  • Integrate salesforce with other bank systems
  • Create and maintains reports in salesforce
  • Assist sales management to create processes in salesforce
  • Assist marketing management to create processes in salesforce
  • Support new and innovative custom applications utilizing the salesforce
  • Change in upcoming versions of salesforce
  • Adding support for training new end users on the salesforce
  • Facilitating standardization of business processes across all salesforce
  • Using Force. com and integrate salesforce
  • Leading the design /build of the salesforce
  • Perform data cleansing activities through use of salesforce
  • Maintain various recurring and ad hoc salesforce
  • Assist with determining if /how salesforce
Company
FastTek Global
Posted
09/11/2021
Type
Full time
Location
Alpharetta, GA 30239, US