Store Associate

CE Northeast (CNE) is a division of Carrier Enterprise, a joint venture with Watsco and Carrier Corporation that sells HVAC equipment, parts and supplies to residential and commercial dealers.

Responsibilities:

  • Sells heating, ventilation and air conditioning (HVAC) equipment, parts and supplies
  • Greets customer on sales floor or receives telephone call and determines make, type, and quality of merchandise desired. Discusses use and features of various parts; demonstrates use of merchandise.
  • Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility. Maintain a clean and organized showroom.
  • Reads catalog, or computer for replacement part stock number and price. Advises customer on substitution or modification of part when replacement is not available.
  • Uses computer database to research availability of merchandise. Fills customer orders from stock or prepares transfer from other location. Prepares sales order or quote order.
  • Receives payment or obtains credit authorization. Examines defective articles returned by customers to determine if refund or replacement should be made.
  • Solicits new and established customers via telephone to promote sales. Resolves or alerts management regarding inventory issues or customer concerns.
  • Works with clerical staff to check and maintain open orders, purchase orders, return merchandise purchase orders. Assists in maintaining current and accurate warranty return authorizations and their credit adjustments.
  • Follows direction provided by counter lead (if applicable) and lends support to warehouse staff in their duties.

Posted
09/11/2021
Type
Full time
Location
Stamford, CT 06925, US