Bench Hotel Manager

What Makes a McKibbon Hotel Bench Manager?

As a key member of the McKibbon Leadership team, the Hotel Bench Manager works with the Regional Vice Presidents of Operations to help support hotel properties throughout the company during times of absence of Management, or to help hotel properties with specific goal areas.  They will be required to influence the total operation of the hotel during a specific time frame. Travel for this position is heavy, traveling 3 weeks, then off a week, and then back to 3 weeks.  Reporting to the Regional Vice Presidents, the Hotel Bench Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.

A Day in the Life: 

• Responsible for assisting with the overall performance of the properties operations to include but not limited to Guest Satisfaction, Brand Quality Assurance, Budget and Labor

• Executes the training of all associates as it relates to brand and company standards to maximize revenues and service culture

• Be responsible for maintaining compliance and up to date on new initiatives for the brand and company

• Be aware of and in compliance of all local and state laws

• Implement and train on all McKibbon procedures that relate to cost control and inventory management

• Maintain positive relationships with Management company, Property owners and clients

• Support and inspect for safety and security standards are being maintained

• Support guest experience and satisfaction in all operations

• Works closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales and leadership to ensure property and company goals are being achieved

Job Requirements:

• Associates/Bachelor’s Degree

• 3 years’ minimum experience as a hotel general manager

• Experience working at a hotel establishment

• Experience with major hotel brands like Marriott, Hilton, or Starwood is required

• Ability to travel 90% of the time

• The skills and experience to lead a team to consistently deliver exceptional guest service

• Know ledge of local and state compliance laws

• A proven track record of meeting budgets, understanding profit &loss statements, and cost controls

Ideal Skills & Qualities: 

• Excellent communication and problem-solving skills 

• The ability to develop the leadership qualities of all staff

• Maintaining positive relationships with the management company, property owners, and clients

• Implementing McKibbon procedures as they relate to cost control and inventory management

• Ensuring that hotel policies and brand standards are consistently followed

Full time
Tampa, FL 33646, US