Hospital Admissions Clerk I

Facility: OrthoIndy Hospital Greenwood, IN
Department: OIH Admissions
Shift Details: Mon. - Fri. 8:00am - 4:30pm

At OrthoIndy, everything we do is about creating a caring, connected and committed workforce that directly improves the quality of life for our employees and customers.

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The Hospital Admissions Clerk I functions in a fast-paced role that requires attention to detail and
ability to multi-task, including a focus on both the quantity and quality of work. This position performs
registration, scheduling, operates in multiple systems, answers phones, collects payments, and
coordinates benefits with insurance.

Essential Duties:

  1. Pre-registers and registers patients for all hospital services including surgeries, injections, and all Imaging services.
  2. Verifies authorizations have been obtained for services by utilizing Moxee and Allscripts for
    confirmation of authorization.
  3. Ensures all necessary paperwork, including: consents, screeners for imaging services, and release forms are filled out, signed, and scanned for each patient.
  4. Verifies and identifies insurances and coverage within our network by utilizing online tools and
    provided insurance grid.
  5. Collects and applies all patient payments and makes bank deposits as needed.
  6. Responsible for understanding ABN processes, ascertaining whether or not an ABN is needed and issuing ABN's as necessary for all hospital services, including all LAB accounts.
  7. Answers all incoming calls and returns voicemails in a timely manner.
  8. Communicates with Support Services staff for all insurance changes and diagnosis code verification and changes as well as update Moxee with changes.
  9. Responsible for checking Medicaid eligibility for all hospital services patients at the time of preregistration and registration.
  10. Responsible for directing patient's families and visitors to assigned areas including consultations with the physician, as well as, making sure refreshment areas are cleaned and stocked.

Technology Used:

ADP, Allscripts, OrthoTalent, Incident reporting, Meditech, Microsoft office, Moxee, Moxee Carbon,
Insurance systems


  1. High school diploma/GED required
  2. 1-2 years of patient registration experience preferred
  3. Exceptional verbal and written communication skills and high level of accuracy and attention to detail a must

OrthoIndy is an Equal Opportunity Employer

Full time
Greenwood, IN 46143, US