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Service Supervisor - MF

Overview

We are a rental housing company dedicated to providing an exceptional rental experience to every resident who makes one of our houses or apartments their home. We believe that quality rental housing can unlock life’s potential, and this drives our thinking and our actions every day.


Founded in 1988 and listed on the Toronto Stock Exchange (TSX: TCN), Tricon owns over 30,000 single-family and multi-family rental homes across the United States and Canada, which we manage using an integrated technology-enabled operating platform. We are headquartered in Toronto, Ontario and have significant operations in Orange County, California, as well as approximately 20 other markets with a primary focus in the U.S. Sun Belt.


We strive to be North America’s premier rental housing company. Our business philosophy involves taking care of our team first – empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our investors and shareholders.

 

Job Summary

 

The Service Supervisor is responsible for the development of scope of work, management of construction workflow, and final quality control of all rehabilitation and turn of vacant units within multi-family property.


Responsibilities

Include the following but  are not limited to the job specification contained herein.  Additional duties or job funcitions that can be performed safely may be required as deemed necessary by supervisory pernnel

  • Create, maintain and manage project plans and schedules for rehabilitation and turn work for all vacant unite in designated property
  • Anticipate and resolve project issues and schedule difficulties; escalating when necessary
  • Direct and oversee the work performed by both in house technicians and external vendor resources
  • Maintain accurate and current records of all rehabilitation and turn projects
  • Actively report project issues, delays, status updates and completion to Community Manager
  • Proactively participate (with current and accurate information) in weekly status meetings
  • Develop scope of work project plans for rehabilitation projects
  • Develop scope of work project plans for all turns
  • Mentor and inspire direct reports by setting expectations, consistent communication, and one-on-one development
  • Act with integrity and demonstrate support for Tricon Residential’s values and employees
  • Conduct quality control inspections on all field work in progress
  • Complete initial close out for all turn and rehabilitation projects ensuring that they meet quality standards

 


Qualifications

  • Knowledge of Yardi accounting platform a major plus
  • Takes ownership of work product and delivers within tight deadlines
  • Ability to work well under pressure, self-manage, and set an example for others
  • Experience managing complex projects from beginning through to completion
  • Track record of building respectful relationships with both internal and external team members, vendors, direct reports, leadership, etc.
  • Passionate problem solver who is proactive, reliable, and resourceful
  • Track record of fostering a collaborative team environment

Requirements

  • High school diploma or GED equivalence
  • 3-5 years managing the maintenance operation in a multi-family property
  • Excellent Communicator, both verbal and written
  • Unrelenting attention to detail with an eye for accuracy and consistency
  • Ability to build effective relationships with a wide range of people
  • Strong presentation skills

 

Posted
09/08/2021
Location
Houston, TX 77001, US