Program Coordinator

Help at Home is hiring a Program Coordinator!

Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.   

Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training. 

The main focus of the Program Coordinator position is to coordinate and implement care services with referral sources, clients, and employees, while ensuring the delivery of quality services to our clients.  This occurs through the direct supervision of employees, support for clients, and consistent communication. The Program Coordinator will also be responsible for completing payroll, hiring and training new staff, coordinating with staff and nurses to schedule care services, and ensuring coverage for all shifts. They will also be responsible for providing direct care services, as needed. Work hours for this role are normally Monday - Friday 8:00AM - 5:00PM, but may vary to support business needs.


Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization. 

Join us today and become a Help at Home Hero!


Quality Assurance:  

  • Review all forms, notify Case Managers of any incidents, and provide oversight for follow-up plans with staff. 

  • Assist in the preparation and submission of reports that are required by contract, funding sources, and/or regulations. 


  • Interview and hire new staff. 

  • Assist with job interviews and reference checks.

  • Manage payroll. 

  • Coordinate in-service trainings.  

  • Provide oversight of the Medication Administration Record with documentation and weekly reviews.

  • Monitor and record all required trainings for staff, while scheduling updates, as needed. 

  • Complete monthly staff schedule with appropriate levels of staff coverage. 

  • Provide direct support by providing care services, as needed, to protect the health and safety of clients in a staffing crisis. 

  • Assist in communication with the Interdisciplinary Team about concerns and findings. 

  • Be available to respond to staff in case of an emergency. 

  • Perform on-site evaluations for all field staff. 

  • Complete annual evaluations and submit to the Director.  

Other Duties:  

  • Coordinate client benefits, including Medicaid, Medicare, SSI, SSA, and Food Stamps. 

  • Secure community resources for clients.  

  • Assist the Director in teaching the training classes, as requested. 

  • Assist the Director with on-site investigations, as requested, for worker injury and client complaints.  

  • Assist the Director with other duties, as assigned and with approval. 

Minimum Qualifications

  • At least one year of experience in the field of developmental disabilities and/or caring for individuals with developmental disabilities 

  • Experience with payroll 

  • Experience coordinating and managing staffing schedules 

  • Supervisory experience preferred  

  • A valid driver's license

  • A personal vehicle that is insured and meets state safety/licensure requirements 

  • Availability to work day shifts

  • Availability to be On-Call at all times 

Program Coordinators must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview. 

Help at Home
Full time
Salary Range
$32,000.00 - 56,000.00
per Year
Salary range estimated by
Springfield, IL 62777, US