Document Imaging Engineer

Location: REMOTE
Description:

Document Imaging Engineer

100% Remote (PST hours)

12-months’ contract (potential of longer)

Department: APPLICATIONS SUPPORT

Job Category: Information Technology

Basic Function:

The Document Imaging Senior Engineer will play key role in enhancing or upgrading existing imaging applications as well as implementing and supporting new technology and imaging solutions including applications, which integrate with FileNet and Kofax.

You will be responsible for the day-to-day administration, configuration, and support of imaging solutions including workflow orchestration, desktop and web based applications.

This role also includes troubleshooting for system issues, and perform regular preventative maintenances.

Responsibilities:

Solve production and systems issues generated by incident tickets from the helpdesk. This includes troubleshooting, testing fixes, and implementing in production environment.

Work on OSRs and work orders that come from the help desk.

Work with the functional and business analysts to gather business requirements, design, development, and implement technical and business specifications for conversion, interfaces, enhancements, reports etc.

Participate in successful completion of DR exercise for entire imaging platform

Assist on LOBs inquiries on imaging application functionality and capabilities

Coordinate and train users on imaging applications

Participate in business work sessions in developing solution design and architecture including integrations with other applications and interfaces

Develop, test and implement imaging repositories and workflows (capture and BPM)

Train subordinates and assist in prioritizing projects and issues with team

Troubleshoot and fix Kofax or FileNet issues in test environment and submit necessary change request to implement to production. This includes assisting and fixing Kofax and FileNet system administration for business' repository and workflows

Troubleshoot Kofax workflow issues reported by LOBs and scan processors

Assist vendor in upgrade and fix patch installation and testing

Create ad-hoc reports for various business units and other minor requests based on business needs

Responsible for creating/updating system documentations such as application run book, DR plans, and support knowledge articles

Participate in other application support projects and duties as needed or requested

Ability to be on call and provide off hour support 

 

Skills: Required Work Experience:

Minimum 7 years of IT experience

Minimum 5 years in Kofax and/or FileNet experience (Administration and Workflow)

Minimum 5 years of experience with Microsoft Office, Project, SQL, and Programming / scripting (BPM and Java preferably)

Certificate in FileNet Administration preferred (not required)

Required Skills: 

JAVA

FILENET

KOFAX

Additional Skills:

CODING

LIFE CYCLE

TRAINING

BUSINESS REQUIREMENTS


Contact: skhan@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
Company
The Judge Group
Posted
09/01/2021
Type
Full time
Location
Atlanta, GA 30383, US