Customer Service and Order Entry

Job Requirements

Customer Service and Order Entry

Shift: First (Monday - Friday from 8:00am to 5:00pm)

Pay Rate: $Depends on Experience$ / hr

Our Opportunity:

Since 1966, our client has built and delivered over 5.5 million units to the multi-family HVAC industry. They continue to provide the rapidly growing HVAC industry with an independent source of unique fan coils. Our client has earned an enviable reputation as a leader, innovator, and trusted supplier of a broad range of high-quality HVAC products for the multi-family industry and has partnered with Ōnin Staffing to help fulfill their hiring goals.

What you'll do for Customer Service / Order Entry:

  • Heavy customer interaction with clients via phone and/or emails regarding product price, availability of items, parts look up for all client units.
  • Completes all paperwork associated with customer orders in a timely manner.
  • Stays in constant communication with customer regarding their completed or open order status.
  • Responsible for pulling small parts and processing in person transactions.
  • Scanning and data entry of orders into system.

Work Experience

Knowledge, Skills & Abilities:

The candidate must demonstrate the ability to work independently and in a team-oriented environment. Must have proven project management/organizational skills with impeccable attention to details. Must have a professional, engaging and positive demeanor/presence.

  • High school diploma/GED required.
  • Minimum of 1 year of experience in a customer service role in HVAC manufacturing, or other manufacturing environment is required.
  • Bilingual skills highly desired.
  • Intermediate to advance proficiency with Microsoft Word, Excel and Outlook.
  • Must possess excellent verbal and written communication skills.
  • Must be reliable, dependable with a "can do" attitude.
  • Must possess a strong attention to detail.
  • Must be able to communicate with different levels of the organization in a professional manner at all times.

Physical Tasks & Working Conditions

Office / Warehouse environment


Models Organizational Values

Customer Focus



Results Focus/Project Management

We don't hire temps, we hire TEAMMATES!

If this sounds like the right job for you, please apply online or in-person Monday - Friday from 8am to 5pm! Not for you, but someone you know? Share this job with them and then check out our other available jobs. No appointment necessary and guaranteed interviews! Each application submitted gets individually reviewed by our team and retained in case a great opportunity opens for you with any of our locations to join our Team. Don’t wait, we want YOU to be our next Teammate!

Ōnin Staffing – Mesquite

3635 N. Beltline Rd., Suite 120

Sunnyvale, TX 75182

Ph: 972-682-8622 (call or text)



Ōnin believes that your health is important. Medical benefits should be affordable and easy to use with your busy schedule. That's why we offer our teammates custom-built benefits that are affordable and convenient to use. When you're a part of our team, you will have affordable benefits you'll actually want to use such as; $5 Prescription drug copays, $5 Doctor's Visit copays, Free Teledoctor Service, Free Counseling Services, Life Insurance Included, Vision Insurance Included, Dental Insurance Included, Vacation and Holiday Pay and Scholarship Opportunities. You will get these amazing benefits and more after just 30 days

Onin Staffing
Full time
Dallas, TX 75215, US