Banquet Captain Courtyard Atlanta Midtown NEW HOTEL

What Makes a McKibbon Hotel Banquet Captain?

The hotel's Banquet Captain is accountable for the daily operations of all Banquet/Catering events and space.  The Banquet Captain is committed to guest satisfaction and providing a great experience for all guests.

A Day in the Life:

  • You will serve as the main contact for the Client host of the Banquet/Event, checking-in with them regularly to ensure satisfaction.
  • You will work with the hotels’ sales team to ensure that all meeting spaces are properly supplied and maintained.
  • You will be responsible for assisting in the maintaining the inventory of the banquet department, like budgeting, food costs, coding invoices, etc.
  • You will help to train new hires on all Banquet standards of service and set-ups

Job Requirements:
  • 3 years’ minimum experience in a banquet or event role
  • Previous experience in a supervisor position is a plus
  • Experience working at a hotel establishment (highly desired)
  • The ability to maintain service standards
  • The ability and drive to personify our culture in every interaction with guests and associates
  • The ability to perform initial and ongoing training of associates
  • The ability to deliver on the quality of service that guests deserve and expect

Ideal Skills & Qualities:

  • The ability to communicate in a friendly manner with guests
  • The ability to create a fun and supportive working environment
  • Keeping up-to-date with local events and tailoring Food and Beverage operations to enhance guests’ experience in the local community
  • A conscientious spirit and the drive to excel in every aspect of your duties
  • The creativity to enhance sales in the lounge and food outlets
Full time
Atlanta, GA 30383, US