Logistics Coordinator in Santa Ana, California | Careers at Santa Ana, CA


Requisition ID 2021-15339
Category Supply Chain/Logistics
Company (Portal Searching) FUJIFILM Irvine Scientific
Overview

FUJIFILM Irvine Scientific, Inc., is a worldwide leader in the innovation and manufacture of cell culture media, reagents, and medical devices for researchers and clinicians. The company provides unrivaled service and quality to scientists working in biopharmaceuticals, cell therapy, and regenerative medicine, assisted reproductive technology and cytogenetics, and industrial cell culture for the large-scale production of biotherapeutics and vaccines. FUJIFILM Irvine Scientific adheres to both ISO and FDA regulations and operates dual cGMP manufacturing facilities in California, USA, and Tokyo, Japan. The company's consultative philosophy combined with expertise in cell culture and compliance provides customers with unique capabilities and support. For over 50 years, FUJIFILM Irvine Scientific has remained uniquely flexible and focused on media while becoming a strategic global leader in media products and services. FUJIFILM Irvine Scientific, Inc. is a subsidiary of FUJIFILM Holdings America Corporation reporting to FUJIFILM Holdings Corporation.

We are hiring a Logistics Coordinator. In this role, you will be responsible for coordinating, booking and tracking high volume of domestic and international, worldwide shipments from starting point to final destinations in the most efficient and cost-effective ways possible. You will provide excellent customer service to internal and external customers by facilitating accurate and timely shipment and delivery of products and materials. You must be organized, collaborative and a great team player.

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External US

Responsibilities:

  • Schedule and monitor pickup, delivery and distribution of products and materials
  • Assess order and shipping status and provide communication to other departments as required
  • Provide freight quote estimates as requested by sales, customer service or shipping personnel
  • Coordinate shipment cancellations and changes
  • Process freight charges on time
  • Support customer service and shipping departments to ensure documentation, packaging and other customer requirements are noted and completed as necessary
  • Ensure tracking and tracing of shipments to international and domestic destinations, expediting orders when necessary
  • Handle customer service requests relative to the transportation of cargo
  • Analyze and recommend the best route/carrier based on cost/transit time and quality of service to meet customer deadlines
  • Work closely with customer service agents, sales team and customers to give real-time updates on shipments
  • File insurance and carrier claims related to shipping activities
  • Provide excellent communication and support to internal departments and to customers, including support for complaint investigation and resolution
  • Research and resolve freight and billing issues related to shipments
  • Review carrier and 3PL invoices for accuracy of charges and account coding
  • Manage completion, organization, and maintenance of all transactions, paperwork, reports, records and documentation to meet compliance standards and business requirements
  • Evaluate freight or inventory costs associated with transit times to ensure that costs are appropriate
  • Other duties as required and assigned

Experience/ Education:

  • Bachelor's degree in Business or a related field preferred
  • 1-3 years' experience in the import/export industry, freight forwarding, logistics and supply chain coordination, warehouse management or international customer service and logistics
  • Knowledge of standard practices related to customs brokerage, shipping and logistics
  • Excellent organizational skills, critical thinking and interpersonal skills
  • High caliber customer service focus
  • Detail oriented to ensure accuracy in shipments, scheduling and expediting orders
  • A high sense of urgency and ability/willingness to work in a fast-paced, demanding environment
  • Ability to work with little supervision and track multiple processes
  • Outstanding organizational and coordination abilities
  • Experience with modern office practices, procedures and equipment
  • Basic filing and record-keeping techniques

FUJIFILM Irvine Scientific is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

Posted
09/01/2021
Location
Santa Ana, CA 92701, US