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Community Outreach Manager

Job Title: Community Outreach Manager - Washington State Chapter

Location: Coeur d'Alene, ID

Work Hours: Full Time (based on 37.5 hour work week)

Grade: 305

Reports To: Director of Programs

Who We Are:

The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer's Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer's and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer's, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.

Position Summary:

Under the direction of the Director of Programs, the Community Outreach Manager is responsible for implementing the chapter's volunteer-powered program delivery strategy, engaging with organizations to encourage community mobilization and supporting the chapter's health systems initiatives. Based in Coeur d' Alene, ID this position requires frequent travel throughout the assigned territory in Idaho and Washington with limited travel to Alaska.


Essential functions and responsibilities include, but are not limited to:

Community Programs (50%)

  • Increase reach of Alzheimer's Association Common Programs with special emphasis on increasing participation among communities that have typically had low rates of engagement with the chapter
  • Build and expand the number of Alzheimer's Association Community Educators, Alzheimer's Association Community Representatives, support group facilitators and other Community Volunteers
  • Analyze service data to identify gaps in delivery and opportunities to strengthen volunteer engagement
  • Engage, train and manage relationships with community volunteers to expand the Alzheimer's Association's visibility and programmatic reach within assigned area
  • Conduct annual performance evaluations of volunteers
  • Represent the chapter as needed at community events and networking groups
  • Engage volunteers for involvement in other program and education needs, including Health Fair and Community Outreach
  • Lead and conduct Community Forums in order to develop an informed and community-focused plan for service delivery

Community Partnerships (35%)

  • Develop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association
  • Build referral partnerships with social service agencies, service providers and congregations to identify prospective volunteers
  • Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement

Health Systems (15%)

  • Support the implementation of the chapter's health systems strategy
  • Develop relationships with physicians and clinical providers to enhance referrals to Association programs


All employees are expected to adopt the mission of the organization in their daily work and to professionally represent the Association outside of work. All staff are expected to work as a team to accomplish, if not exceed, organizational goals as detailed in the Strategic Plan. In addition, all staff are expected to fully engage in our culture of public policy and advocacy, fundraising, and diversity and inclusion.

  • Assist where needed even if not in this position's job description
  • Participate in the Walk to End Alzheimer's Staff Team and "Give or Get" fundraising goals
  • Work at least one Walk on a weekend


  • Bachelor's degree in Education, Human Services, Public Health, Communications, Marketing, Volunteer Management, Non-Profit Management or other applicable education and or experience.
  • 2 years of experience in managing volunteers
  • 2 years of experience managing program implementation
  • 1-2 years of experience in community outreach, community mobilization or organizational capacity building projects/initiatives

Knowledge, Skills and Abilities:

  • Ability and willingness to travel up to 50% within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfil the job goals.
  • While most such travel is same day, occasional overnight travel or air travel may be required. Must have valid driver's license, access to reliable vehicle, good driving record and proof of automobile insurance.
  • Ability and willingness to work evenings and weekends as required for the job
  • Strong computer skills, proficient with Microsoft Office products, Google suite and; experience with, or ability to rapidly learn the Personify CRM database and volunteer management system

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.

The Alzheimer's Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.


Social and Community Service Managers


Bachelor's Degree


2 to 20+ years

Job type

Full time

Spokane, WA 99201, US