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Coordinator, Invoice Processing (Produce Team)

Coordinator, Invoice Processing (Produce Team)

Supply Chain Chicago, Illinois


Work. Serve. Thrive.

Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.

We are a national, nonprofit organization and the nation's leading domestic hunger-relief charity. Located in the heart of downtown Chicago, our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.

The Opportunity

The Coordinator, Invoice Processing will process invoices between Feeding America, Network Members, Transportation and Donors. Investigate and resolve any and all invoicing issues.

Salary Range: $44,000 o $55,000+ Based on Experience


  • Responsible for the accuracy of all produce Purchase Orders, Sales Orders and Receipts. Makes adjustments as necessary.
  • Create invoices for customer billing by analyzing the Original Sales Order, Receipted Records, Purchasing PO and Vendor Bills to facilitate appropriate invoices to be processed by the finance team.
  • Interface with the finance team in analyzing vendor invoices to verify against properly prepared purchase orders and play an integral part in the stewardship of funds expensed.
  • Diligently communicate with customers, donors and other stakeholders to acquire the required paperwork to reconcile transactions, i.e. Passing's and Bills of Lading.
  • Ability to use strong analytical skills to research, interact with internal and external stake holders to facilitate resolution for financial transaction issues and errors.
  • Work with Finance team to capture all invoicing discount. Process encumbered invoices as required.
  • Identify opportunities to implement continuous improvement efforts within the Supply Chain Service team as they relate to the produce program, including improvements to processes, technology and transportation. Effectively manages change.
  • Address and help to resolve member credit line (financial hold) issues.
  • Provide comprehensive customer service to members, donors, suppliers concerning National Produce transactions & transportation concerns.
  • Acts as the main point of contact for all rejected loads. Communicate with the transportation team, customers and donors or FANO donor representative if appropriate to resolve issues. 
  • Maintain ownership of SOPs and data maintenance for the National Produce Program as it relates to billing and invoicing process.
Foundational Requirements
  • Mission Focused - Demonstrates a commitment to Feeding America's mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.
  • Embraces Equity, Diversity and Inclusion - Demonstrates a personal commitment to valuing different background and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work.  Committed to continuous personal EDI development.
Required Leadership Competencies
  • Manages Risk:  Adheres to organization processes to ensure prudent risk management.  Promptly raises issues that could cause reputational risk.
  • Communicates Effectively:   Communicates clearly with colleagues and manager(s) to provide information, resolve issues and promote ideas and proposals.  Communicates clearly through verbal and written communication across individual and small group settings.
  • Continuously Improves:   Embraces new ideas and best practices.  Looks for efficiencies and improvement opportunities in daily work.  Committed to personal learning.
Required Technical Competencies, Experience & Certifications
  • Proficient in Microsoft Office suite.
  • Three to five years of previous billing experience.
  • Transportation billing and issue resolution a PLUS.
  • NetSuite experience 2-3 years a PLUS.
  • A/P - A/R in food banking a PLUS.

Feeding America embraces a philosophy that recognizes and values diversity.  Our goal is to attract, develop, retain, and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.

Feeding America
Salary Range
$33,000.00 - 63,000.00
per Year
Salary range estimated by
Chicago, IL 60601, US