Accolade Nurse- Women's Health Clinician (RN)

Accolade provides personalized health and benefits solutions designed to empower every person to live their healthiest life. Using a blend of cloud-based technologies, specialized support from Accolade Health Assistants® and Clinicians, and integrated data and programs across mobile, online and phone, Accolade navigates people through the healthcare system with trust, empathy and ease. Employers of all sizes offer Accolade to employees and their families as the single place to turn for all health, healthcare, and benefits questions or concerns, increasing their engagement in benefits and connecting them to the highest quality providers and care. By empowering people to make better decisions about their health, Accolade lowers the cost and complexity of healthcare, and achieves consumer satisfaction ratings over 90% and an NPS of 60. The company has been recognized multiple times as a Fastest Growing Business, Top Workplace and Company to Watch. For more information,visit Accolade on Twitter, Facebook, LinkedIn and at www.accolade.com.

JOB DESCRIPTION

Accolade nursing role overview
As an ACCOLADE REGISTERED NURSE ON OUR WOMEN'S HEALTH TEAM, you will be a trusted go-to resource who helps our clients via phone, email, mobile messaging with any issues related to their health or health benefits. You will be assisting individuals understand diagnostic tests, test alternatives, costs, risks, and settings specifically related to pregnancy. Helping individuals understand their diagnosis and treatments options and helping choose appropriate care and settings for all their healthcare needs. You'll have the opportunity to help clients in a telephonic professional setting, get the right care at the right time... no problem is too big or too small.

A DAY IN THE LIFE OF AN ACCOLADE NURSE...

SUPPORT THE RIGHT CLIENTS WITH THEIR CARE NEEDS WHEN THEY NEED US MOST

- Be available when clients need us
- Communicate with clients in whatever way is best for them (phone, email, mobile)
- Leverage technology to outreach to clients when we know they are utilizing healthcare services

ENGAGE WITH CLIENTS IN WAYS THAT BUILD RELATIONSHIPS AND TRUST

- Use our learning model to truly listen and understand what is going on in the lives of clients
- Get a holistic view of who our clients are, understand what's important to them and provide options so they can make informed decisions
- Follow-up and do the leg work when appropriate
- Help clients to address barriers to care
- Learn about the lives of clients which allows us to customize the support we provide to them and their families

INFLUENCE CARE BY EDUCATING CLIENTS, PROVIDING OPTIONS, AND ASSISTING WITH NAVIGATING THE HEALTHCARE SYSTEM

- Guide clients to resources to educate them on their specific health conditions
- Provide options to care and support clients when making treatment decisions
- Help clients to understand their treatment plans and when to contact their provider
- Help clients to be educated consumers of healthcare by preparing them for visits, tests and procedures
- Educate and empower clients so they confidently navigate the healthcare system

LEAD CLIENTS TO BETTER HEALTH OUTCOMES WHICH IMPROVES QUALITY OF LIFE AND REDUCES HEALTHCARE COSTS FOR OUR CUSTOMERS

- Become knowledgeable on our clients' benefits to effectively answer questions
- Help clients to make the best use of their benefits and prevent costly process errors
- Help clients avoid complications that can lead to hospital admissions and readmission
- Help clients to comply with treatment plans to best manage health condition
Company
Accolade
Posted
07/20/2021
Type
Full time
Location
Plymouth Meeting, PA 19462, US