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Sales Coordinator

Founded in 2005, Shashi is an innovative, disruptive, and technologically advanced company, driving the future of hospitality to meet the ever-changing needs of the global business traveler. With deep expertise in hospitality & technology, and an entrepreneurial DNA, Shashi has developed one of the most premium portfolios in Silicon Valley.

The Shashi collection boasts six hotels in premium locations, minutes away from major tech campuses including Apple, Google, Microsoft, Intuit, and Stanford. Our portfolio includes four Marriott Aloft hotels, the boutique Nest Palo Alto, and our brand-new Shashi Hotel, an upscale urban resort in Mountain View.

Shashi Hotel Group is currently searching for a Sales Coordinator to join our growing team.

The Sales Coordinator will work directly with Sales Directors to meet the sales goals for the Shashi Group portfolio of six Bay Area hotels. Performance of a wide range of clerical and administrative duties to support the daily operation of the sales department will be required: making follow up phone calls, creating files for accounts, creating banquet event orders for events, detailing events, making contact with clients, diffusing any problems, and handling phone and internet inquiries.

Job Description

• Perform general office duties in support of Sales, Marketing, and Revenue Management.

• Handle Sales and Catering phone calls, inquiries, emails, and correspondence in a professional manner.

• Type correspondence, memos, meeting minutes. Prepare and review written documents accurately and completely.

• Create Proposals and Contracts for potential clients. Gather client details and create banquet event orders (BEO's).

• Enter conference space, blocks of rooms for guests, individual reservations, and accounts in Infor, Lightspeed, and rGuest PMS Systems.

• Coordinate with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc. to ensure that all deadlines are met.

• Assist with completion of daily/weekly/monthly reports.

• Create marketing materials such as signage, flyers, brochures, menus, and sales presentations following brand guidelines.

• Follow up with past clients to ensure guest satisfaction.

• Maintain account/booking files and ensure all information is included, i.e. accurate traces, turnover-checklist, history, letters, emails, deposits, letters, etc.

• Perform other reasonable job duties as requested by Supervisors.

Shashi Group
Full time
Cupertino, CA 95014, US