Sales Manager

Spend a little time getting to know Prism Hotels & Resorts and you'll quickly find we aren't your typical hotel management company.

Prism Hotels & Resorts is the best place to start, grow or advance your career in the hospitality industry. Whether your interest and expertise lies in management, accounting, sales or engineering, you'll find a home at Prism--where dedication, hard work and a commitment to the best results can move you quickly up the career path of your choosing. Because we believe in mentoring, nurturing and promoting from within our talented organization, with the experience and support provided to you by Prism, the sky's the limit! Founded as a hospitality investment and management firm in 1983, Prism Hotels & Resorts has grown to a company that successfully manages over nine thousand rooms in twenty-two states. Our properties range from urban city center airport hotels to historic properties to exclusive retreats and resorts.

We maintain a constant focus on our associates and on creating the best work environment out there, one in which you can develop your skills, further your career goals, and enjoy a balance between work and home life. And while we take our commitment to success very seriously, we believe in an atmosphere of growth, development and fun! Our ability to succeed is based largely on the people we hire and an unwavering commitment to their personal and professional fulfillment. We go to great lengths to find the best person to fill a position, with as much value placed on a friendly and engaging personality as on a great resume. If you also value and demonstrate a high degree of integrity, compassion, personal leadership and resourcefulness, please apply on line!

Scope of Position:

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

Job Responsibilities:

    -Must be able to meet or exceed assigned sales goals.
    -Approach all encounters with guests and team members in a friendly, service-oriented manner.
    -Regular attendance is required in compliance with Prism standards, as required by scheduling, which will vary according to the needs of the hotel.
    -Maintain high standards of personal appearance and grooming, which includes proper dress and correct nametag when working.
    -Comply at all times with Prism standards and regulations to encourage safe and efficient hotel operations.
    -Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
    -Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met or exceeded.
    -Develop and maintain relationships with key clients in order to produce group and/ or convention business.
    -Negotiate guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Confirm in writing to the client all requirements via sales contract.
    -Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures.
    -Accurately forecast all bookings and cancellations.
    -Assist the Director of Sales with the implementation and achievement of the Sales Marketing plan.
    -Attend and represent company at trade shows and city-wide conventions if necessary.
    -Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.
    -Fulfill Manager on Duty shifts.
    -Have knowledge and understanding of all department policies and procedures, and communicate and enforce all policies fairly and consistently with staff.
    -Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations/Revenue.
    -Meet or exceed established goals for sales, prospects and outside calls.
    -Operate in the Sales Department within established sales expense budget.
    -Initiate and follow up on leads.
    -Maintain and participate in an active sales solicitation program.
    -Monitor production of all top accounts and evaluate trends within your market.
    -Invite clients to the hotel for entertainment, lunches, tours and site inspections.
    -Assist in the preparation of required reports in a timely manner.
    -Be familiar with all Prism sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
    -Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
    -Meet and greet onsite contacts.
    -Abide by Prime Selling Time (PST).
    -Perform other duties as requested by management.
    -Attend meetings/training as required by management
Full time
Stillwater, OK 74075, US