Retail Store Manager

Retail Store Manager

The Customer Center (TCC) a T-Mobile Premium Retailer is one of the first exclusively branded wireless retailers in the country. With locations in the Tri-State Greater NY and DFW/East Texas areas, TCC commits to each customer a positive retail experience – a quality of service that has remained unchanged for over 20 years. When it comes to a career in wireless retail, TCC is the place to be.

Retail Store Managers will receive the following benefits:

  • Base salary pay plus unlimited sales commission and bonus potential
  • Paid Time Off
  • 401K with match
  • An extensive paid training program
  • Free retail approved clothing
  • Substantial discount off T-Mobile wireless services
  • Wireless accessory and related products discounts
  • Health, Dental and Vision Insurance
  • Supplemental Insurance available

What you will do in your role as a Retail Store Manager:

  • When it comes to the customer experience at your store, the buck stops with you, Retail Store Manager ensures that each person gets an unforgettable experience and a custom-fit solution to their wireless needs
  • You’ll help your associates to build strong relationships with their customers, make expert recommendations, and help onboard customers like a pro
  • We’ll look to you to hire, train and develop your team, making staff adjustments as needed
  • You’ll also ensure that your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives
  • Along the way, you’ll stay current on all our technology so that you can be an expert for your team and your customers
  • Finally, you’ll make sure your store always looks its best

The experience you will bring as a Retail Store Manager:

  • At least 5 years of wireless experience preferred.
  • You’ve got prior sales and sales management experience with a customer-focused retailer.
  • This includes previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement.
  • You’ve also got experience in operational, financial, and performance management, having previously managed site profit and loss.
  • You’ve also got a unique ability to lead and coach people to deliver great results.
  • People who know you would say you’re an amazing communicator, both with customers and teammates.
  • You’ve got solid computer proficiency.
  • A high school degree or GED is essential, while a Bachelor’s degree is preferred

THE CUSTOMER CENTER MANAGEMENT, INC is an EEO employer - M/F/Vets/Disabled

Full time
Sulphur springs, TX 75483, US