Customer Service Representative

Revolution Company

Location: US-CA-Vernon
Category: Customer Service
Type: Full Time

Overview

Immediate opening available! Competitive pay with good benefits and growth opportunities in a stable and safe work environment. Collaborative and positive team culture.

Responsibilities

Revolution Company is now hiring for a Customer Service Representative position in Vernon, CA. As a Customer Service Representative, you will be the frontline between our company and the customer before and after a customer purchases our products. This role will speak with existing customers such as national restaurant, grocery, and retail chains, as well as foodservice and retail packaging distributors to fulfill requests and resolve problems.
  • Able to explain production and printing capabilities and make product recommendations to customers.
  • Serve as backup support for all team members.
  • Knowledgeable about all Revolution's accounts willingness to assist customers.
  • Willingness to approach each call as an opportunity to share Company's value and product line.
  • Ability to make sales and build excitement around product line.
  • Discover and satisfy account needs.
  • Complete quote requests for customers from price sheets or give information to the Sales department.
  • Monitor special pricing and promotions for assigned accounts.
  • Ensure all new orders are processed accurately and released in a timely manner.
  • Receive and process purchase orders from customers.
  • Ability to work cross-functionally with other departments.


Qualifications

  • Associate's degree and/or equivalent business related experience preferred.
  • 3+ years of experience in Customer Service.
  • Well organized and able to multi-task.
  • A strong communicator and willing to provide excellent service to customers.
  • Willing to make decisions, think clearly, analyze problems and implement effective solutions.
  • Honest, flexible, optimistic and a team player.
  • Eager to learn and advance in the company.
  • Proficiency in all relevant software systems, including MS Word, Excel, customer online portals, and electronic data interchange (EDI).


About Revolution
Headquartered in Little Rock, Arkansas, Revolution Believes in Better Plastics that help preserve our environment for future generations. Spanning nearly every industry, the company's family of brands deliver sustainable, high-quality plastic products to both consumers and companies alike. Its brands include Delta Plastics, Revolution Bag, Revolution Ag, Rodeo Plastics, Command Packaging, Polar Plastics, and Jadcore. The focus in all areas is to create sustainable circular solutions and use as much post-consumer resin as possible in all products manufactured.

Revolution welcomes diversity and is an EEO Employer - Minority / Women / Disability / Veteran and other protected categories are always encouraged to apply.

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PM20





PI141026532

Posted
07/08/2021
Type
Full time
Salary Range
$27,000.00 - 40,000.00
per Year
Salary range estimated by
Location
Los Angeles, CA 90022, US