Client Manager - Banking & Capital Markets

COMPANY SUMMARY

Since 1992, Kingland's managed solutions have helped data-intensive, highly-regulated clients connect and protect their businesses. Kingland develops and manages enterprise-class software solutions using its Kingland Platform and teams of data and technology experts. Clients in the banking and capital markets, public accounting, insurance, and retail industries look to Kingland to create solutions to manage data, risk, compliance, customer insight and more. The Kingland Platform is a highly secure, cloud-optimized software platform that includes enterprise data management, text analytics, artificial intelligence and machine learning, and workflow and compliance management capabilities.

Kingland is unique. While we are based in Iowa, our customers are not. We are an Iowa company with a significant global reach. We provide our employees with the opportunity to "live locally and work globally", combining the Iowa quality of life that we all love, with exciting opportunities to travel the world and work on large projects for large clients.

Kingland is growing. Were looking for individuals who like to tackle big challenges, want to work on mission-critical solutions, as well as desire to make a difference in the world and be rewarded for their effort. Explore all the ways that quality of work meets quality of life at Kingland and launch yourself on an exciting new adventure.

POSITION SUMMARY

The Client Manager is responsible to ensure that the business results for the client and Kingland are realized, including delivery of solutions and products. The Client Manager communicates regularly with the primary stakeholders within Kingland and the clientto manage priorities, changes, client roll out, and coordination of internal teams. The Client Manager is measured on delivery of client value, client satisfaction, and scope control.

MAJOR RESPONSIBLITIES AND DUTIES

  • Serving as key point of Kingland interaction with the client's team responsible for implementation of solutions and products
  • Understanding and managing expectations with the client and orchestrating the coordination of resources to deliver the solution and/or product
  • Ensuring Business Architecture Blueprint and Project Charters are complete and accurate
  • Ensuring the team and clients objectives are aligned and meet expectations for the following dimensions:
    • Scope, as defined in the requirements and quality expectations
    • Schedule, as defined by key milestones with focus on meeting committed dates
    • Budget, as defined by the value of each major stage (elaboration activities, construction activities) as well as overall project budget with focus on hitting the agreed upon budget amount
  • Approving billing and forecasting revenueand expenserelated to the engagement and providing rationale for variances to forecast
  • Providing final approval on a project, ensuring the requirement meets quality expectations, aligns with Kingland platform capabilities, and is aligned with the needs and objectives of the client

POSITION REQUIREMENTS

  • Bachelors degree, required
  • 3+ years in the software development or technical delivery profession
  • Strong ability to communicate complex, nuanced topics clearly to a diverse audience multiple mediums
  • Capable of decomposing a perceived large problem into requisite parts for problem solving
  • Excellent decision-making and leadership capabilities
  • Conflict resolution experience
  • Proficient with Microsoft Office products
  • Strong work and time managementskills and attention to details
  • Excellent analytical skills and the ability to think critically
  • Ability to adapt quickly to changes in priorities
  • Willingness to travel to client sites
  • Ability to travel to Clear Lake and Ames, Iowa office locations, as well as additional travel as required by business and client needs.

BENEFITS

  • Included in the Kingland Career Development Program a guided program consisting of targeted learning opportunities and mentorship to assist you in career growth, personal development and opportunity for promotion and advancement at Kingland Systems.
  • Generous vacation and paid holidays
  • 401(k) company match
  • 8 hours of paid volunteer time annually
  • 3 weeks paid parental leave after the birth or adoption of a child
  • Wellness reimbursement for gym memberships, equipment, and apparel
  • Access to free on-site fitness center in Clear Lake location
  • Company match of up to $1,000 annually for charitable donations
  • Free on-site covered parking
  • Access to company dining facility in Clear Lake location


PM21






PI138934820

Posted
06/11/2021
Type
Full time
Salary Range
$82,000.00 - 148,000.00
per Year
Salary range estimated by
Location
New York City, NY 10002, US