Communications Manager

At the Allegheny County Airport Authority, it is our vision to reflect and serve the community, inspire the industry, and advance the region’s role as a world leader. We look for talented people who are uniquely qualified to serve our mission of becoming a global aviation leader, driving innovation, regional growth and prosperity.

At the ACAA we all have a role in the ambitious transformation of becoming a smarter airport that will enhance the passenger experience and deliver on our mission of being a global aviation leader. Here is how the Communications Manager will help:

Assist in development and implementation of external and internal communications strategies for the Allegheny County Airport Authority which oversees Pittsburgh International Airport and the Allegheny County Airport.

  • Prepare, write and edit external communications for the Airport Authority including content for speeches, news stories, websites, social media channels and other communications.
  • Manage, write and edit internal communications including developing and disseminating key corporate messages and announcements through internal channels such as newsletters, intranet, emails etc. to ensure timely, consistent communication to employees.
  • Manage social media including creating content and tracking measurement tools to help ensure social media messaging drives awareness of the airports’ services and benefits.
  • Monitor the social media landscape for story ideas, retweets, and engagement possibilities.
  • Response to all social media comments as outlined by the social media strategy guidelines/protocol.
  • Ensure all external and internal channels have consistent messaging and are updated with timely information.
  • Support the Airport’s news site, Blue Sky News, with content, story ideas and stories.
  • Load news feed based on lineup from the content coordinator and managing editor.
  • Participate in media relations, responses, on-call, expanding contacts, pitching stories and escorting media in the airport, as needed.
  • Perform other related tasks as assigned or required.

Our culture is innovative and customer centric. We are a learning and performance culture where how we accomplish our priorities is equally important as what we accomplish. The successful candidate in this Communications Manager role will exhibit the following key competencies:

  • Communication - Proactively conveys a clear, convincing, and timely message; Communicates effectively using two-way communication through strong verbal, written, and listening skills
  • Strategic Thinking - Thinks “big picture”; Forward thinking and adept at seeing future outcomes and results; Commits to a course of action to accomplish individual, team and organizational goals
  • Team Builder - Recognizes the value of team-work and being an effective contributor to the team that drives desired results
  • Customer Centricity - Aware of customer needs and the prioritization of our customers both internal and external; Makes decisions with the customer in mind; Builds strong customer relationships.

The minimum requirements needed to qualify for the Communications Manager role are:

  • Bachelor’s degree in Communications, Journalism or a related field from an accredited four-year college or university.
  • Five (5) years related experience in production and management of communication materials in a business setting.
  • Proficient in Microsoft Office applications and software specifically Word, PowerPoint, and Excel.
  • Possess or obtain prior to employment a valid Pennsylvania Class C driver’s license. Note: license must be maintained throughout employment.



Full time
Pittsburgh, PA 15231, US