Medical Receptionist

Complete Care is amulti-disciplinarypractice serving patients who have physical injuries as a result of trauma. Complete Care and its family of practices are characterized by core competencies of cultural, clinical and operational excellence. We strive to meet every patients' individual needs with skillfulness and professionalism.

Job Description: As our patients' first point of contact, you'll be the friendly face and voice of Complete Care, providing world class customer service, and patient support. We'll rely on you to listen to our patients and use your real passion for customer service and patient care to meet their needs. We not only want you here to help assist requests, but more importantly to provide an incredible patient experience. The ideal candidate will be a self-motivated, multi-tasker, who isambitiousand detail oriented. If this sounds like you, you could be the next Administrative Health Coordinator with Complete Care.

Responsibilities

  • Welcome patients as they contact the center personally or by telephone.

  • Schedule and confirm all patients' appointments.

  • Work closely with staff to assure smooth patient flow and cut down on waiting time.

  • Scan all necessary documents into patient's file.

  • Handle patient conflict and communicate patient's problem/complaint to the office case manager.

  • Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.

  • Other related duty as the job requires.

Requirements

  • Must demonstrate consistent professional conduct and meticulous attention to detail.

  • Must possess excellent verbal and written communication skills as well as interpersonal skills with patients and staff.

  • Critical thinking skills and a positive attitude essential.

  • Computer skills and knowledge of office software packages.

Benefits

  • Comprehensive training programs

  • Health, Dental, and Vision benefits

  • 401K

Please see the link below for a video of testimonials from our current Chiropractic team:

https://www.youtube.com/watch?v=NEPpCM8Zwkw&ab_channel=CompleteCare

Hours of Operation:

Monday: 7:30 AM -11:30 AM and 2:30 PM - 6:30 PM

Tuesday: 12 PM - 730 PM

Wednesday: 7:30 AM-11:30 AM and 2:30 PM -6:30 PM

Thursday: 12 PM – 7:30 PM

Friday: 6:30 AM – 1:30 PM

Future Growth:With 29 locations, we serve patients in 10 counties throughout Central Florida. Complete Care is building toward being the national platform for treating the injured in a fully integrated health system, while continuing to maintain our unmatched patient centric pillars of ethics, diligence and clinical expertise. We look forward tocontinueto serve our patients with the care they deserve.

At Complete Care, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.

PM20





PI138788862

Posted
06/10/2021
Type
Full time
Location
Lake Mary, FL 32746, US