Assistant Store Manager

Description:

OVERVIEW

This position assists in the management of activities required to accomplish a thrift store's goals by driving store revenue through merchandising, following loss prevention procedures, keeping the store clean, providing excellent customer service and performing as a role model to the employees and volunteers for the achievement of the SVdP mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Financial Responsibilities:

  • Accountable for keeping proper inventory controls and cash controls
  • Understands and operates the POS system, completes credit and cash transactions
  • Completes opening procedures as; takes money deposit to bank, checks cashier drawers for proper amount and change for day's business
  • Completes accurately closing paperwork as; counting down drawer and prepares deposit

Store Management Responsibilities:

  • Assumes responsibility of total store operation when on duty to acting as manager
  • Meets daily, weekly and monthly sales goals set by the strategic sales plan
  • Assists with processing, stocking, pricing and merchandising donated items
  • Knowledgeable about product and services and ensure that customer service resolution procedures are followed by staff and volunteers
  • Must know all aspects of store operation and work a flexible schedule

Supervisory Responsibilities:

  • Assists with managing and motivating staff (including performance management and recognition duties)
  • Assists with training, directing and appraising staff and volunteers
  • Assists with making schedules for proper manpower utilization
  • Assists with planning and organizing workload and staff assignments
  • Issues written and oral instructions; assigns duties and examines work for exactness, neatness, and conformance to policies and procedures

Organization Mission and Policies:

  • Supports and demonstrates excellent customer assistance by following the SVdP Customer Service Motto to Valuable Customers with Distinction and Purpose which defines our valuable customers as both internal and external; i.e. co-workers, neighbors, donators, vendors, organizational contacts and thrift store consumers.
  • To seek and serve all in need so that people are inspired to grow closer to Christ
. Requirements:

EDUCATION, CERTIFICATIONS AND EXPERIENCE

  • Bachelor's degree (B.A.) preferred
  • Three (3) years' experience and/or training that included retail management; non-profit experience preferred
  • Maintain a valid driver's license and able to work a flexible schedule, including nights and weekends, as needed

SKILLS AND ABILITIES REQUIREMENTS

Knowledge of:

  • MS Office (Word, Excel, Outlook)
  • Retail and merchandising management (Beginning level)
  • Mathematics and reading comprehension (Intermediate level)
  • Quickbooks POS, preferred
  • Paylocity HRIS, preferred

Skills and Abilities:

  • Communicate well, orally and in writing
  • Inspire and lead others toward a common vision and purpose
  • Operational excellence
  • Time management
  • Efficient and effective decision-making
  • Customer service and conflict resolution
  • Driving same store sales
  • Actively looking for ways to reduce costs
  • Working collaboratively with key partners across the business

Physical:

  • Frequently lift and /or move up to 50 pounds and occasionally lift and /or move up to 100 pounds
  • Regularly required to use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear
  • Frequently required to stand; walk; sit

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PM21



Posted
06/09/2021
Type
Full time
Location
St louis, MO, US