Account Executive/Event Manager

Description:

TASTE is looking for an energetic, hard-working, and talented addition to our CUISINE Catering & Events Team.


LEADING, MANAGING, HOLDING ACCOUNTABLE
-Lead, manage, coach and hold staff accountable for following all processes
-Keep Event Satisfaction Survey / scoreboard numbers on track

-Call out and IDS "Issues" immediately as they arise

-Attendance as needed at events, upholding standards and best practices, holds ultimate responsibility for the execution of the event

-Conscientiously manages staffing levels to maintain efficient labor model at all times


GUEST EXPERIENCE

-Consistently provides an unmatched guest experience

-Leads by example in all aspects of guest engagement and customer service

-Addresses guest concerns proactively with humility, ownership, and poise

-Values feedback and relays openly and honestly to appropriate parties

-Community engaged and builds relationships with customers, organizations, and supported venues

-Ensure that all sales leads and opportunities are responded to in a timely and professional manner

-Uphold and manage client relationships


PEOPLE DEVELOPMENT

-Continually recognizing, rewarding, mentoring and pruning based upon The Good Life Hospitality Group's core values

-Actively participate in industry organizations and networking events to build relationships and secure new business

-Identify and develop future field team leaders from the catering staff

-Provide great communication and feedback


PRODUCT

-Consistently develop contracts and proposals with the financial health of the company in mind

-Stays knowledgeable on catering trends, to ensure we are delivering a unique, modern approach for our guests

-Effectively communicate relevant information to the appropriate departments in a detailed manner

-Negotiate effectively to achieve maximum revenue while satisfying customer needs

-Consistently meet and exceed revenue monthly and quarterly sales goals

-Ability to adhere to tight deadlines while maintaining high levels of service

. Requirements:

-High attention to detail and accuracy
-Proficiency with Excel and Word
-Hard-working and willing to dive right in
-Hospitable, outgoing, and team-first approach

Full-time role; Compensation will be based on background and relevant experience









Company
Taste
Posted
06/07/2021
Type
Full time
Location
Virginia beach, VA 23450, US