Manager, Lab Client Relations

Manager, Lab Client Relations



US-OR-Portland

Job ID: 21-16650
Type: Regular Full-Time
Holladay Park campus

Overview

As the manager of the laboratory client relations, you oversee a team dedicated to providing the best possible care for patients. Your ability lead a team of customer service professionals and develop appropriate procedures creates an atmosphere where staff members thrive and patients receive the quality care and services they deserve. In short, you help to fulfill the Legacy mission of making life better for others.

Legacy Laboratory Services is an independent reference laboratory offering extensive medical testing services in the region and connectivity solutions for both laboratory information systems and electronic medical records.



Responsibilities

Manages the daily operational activities of the client relations sections of the Laboratory in alignment with the mission, values, and objectives of the department and organization.



Qualifications

Education:

Bachelors’ degree in Business or Healthcare field required; Master’s degree preferred.

Experience:

Five years of experience and special training relevant to management of high customer call volume, data tracking, and project oversight. Experience supervising a customer service setting required. Experience with laboratory sales and marketing preferred.

Skills:

Demonstrated leadership ability with professional communication skills.
Must be highly self-motivated and able to work independently or as part of a team.
Excellent oral/written communication, interpersonal, and presentation skills.
Ability to supervise and lead the work of others by motivating staff within all areas to high levels of performance.

LEADING AT LEGACY

Demonstrates the ability to act consistently with Legacy’s Values in Action, exemplifies our core organizational values, and exhibits the leadership competencies outlined in Leading at Legacy.

Equal Opportunity Employer/Vet/Disabled






PI138330357

Company
Legacy Health
Posted
06/03/2021
Type
Full time
Salary Range
$35,000.00 - 71,000.00
per Year
Salary range estimated by
Location
Portland, OR 97209, US