Parking Specialist 2

JOB SUMMARY
The Parking Specialist 2 provides high-level customer service while helping patients, visitors, medical staff, and employees gain access to the facilities they need. The Parking Specialist 2 uses an advanced understanding of internal systems, facilities, garage structures, and independent judgement to for customers, understanding when to escalate decisions to leadership depending on the nature of the situation. The Parking Specialist 2 troubleshoots, repairs and maintains parking specific equipment, cash registers, and associated software at all facilities with parking equipment.

ESSENTIAL FUNCTIONS OF THE ROLE
Maintains the appearance of the parking facilities at multiple locations.
Provides maintenance and mechanical repairs to parking gates and equipment.
As required, travels to other facilities for maintenance and repair of parking equipment.

KEY SUCCESS FACTORS
Ability to provide consistently excellent customer service with empathy, patience and confidence.
Ability to understand the customer?s point of view and take ownership of creating a solution to their issues.
Must be able to work under stressful conditions.
Have the aptitude, knowledge and experience required to trouble shoot and repair mechanical and electronic systems such as parking equipment, access systems, and cash registers.
General computer skills, including but not limited to: using required software applications, data entry, information security, hand held scanning and email.

BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
 

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - 2 Years of Experience

Posted
05/31/2021
Type
Full time
Salary Range
$28,000.00 - 35,000.00
per Year
Salary range estimated by
Location
Dallas, TX 75215, US