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Mortgage Collateral Specialist


Summary: The Mortgage Warehouse Collateral Specialist will receive incoming warehouse lending collateral, process note shipment requests, maintain a tidy and accurate collateral vault, and build strong relationships with the Warehouse Lending clients.

Essential Duties and Responsibilities:

  • Receive and log FEDEX and UPS incoming packages
  • Quality Control collateral and mark notes Dry in Warehouse Lending System
  • Contact clients with any collateral issues
  • Print Bailee Letter from Warehouse Lending System and print appropriate shipping label from UPS site
  • Prepare and endorse allonges
  • Package Notes and place appropriately for pickup
  • Reconcile the Vault weekly, to ensure information in Warehouse Lending System matches physical notes on site.
  • Comply with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.
  • Respond to clients' requests for more information or requests on the status of shipments and collateral issues.
  • Assist with other duties as assigned by the Warehouse Collateral Manager.
. Requirements:
  • High School diploma or GED from an accredited institution.
  • Basic skills in Office Suite-Word, Outlook, Excel required.
  • Strong written and verbal communications skills required.
  • Prior mortgage experience preferred.
  • Detail oriented and strong critical thinking skills required.

All employees are expected to contribute to the overall success of the organization by performing requested duties regardless of explicit inclusion in the job description or reasonable relation to an employee's primary role. Additionally, all employees must understand and adhere to all federal and state laws and banking regulations and company policies and procedures applicable to assigned job responsibilities, including compliance as appropriate under the Bank Secrecy Act and Anti-Money Laundering regulations.

Additionally, all employees are expected to demonstrate the following Core Competencies:

Professionalism – acting with responsibility, integrity and accountability; demonstrating consistent trustworthiness and reliability; always remaining flexible, adaptable and willing to accept coaching; building and managing professionally healthy relationships; deliberately managing career decisions; and continually developing awareness of business-related topics.

Communication – understanding various active and passive tools and styles and their effects; and exhibiting appropriate, effective, timely use of tools and styles to connect, collaborate, facilitate teamwork and serve customers.

Work Quality – demonstrating an ongoing commitment to compliance, safety and security; executing work with efficiency, a sense of urgency and attention to detail; and displaying organized work practices and a results-oriented mindset.

Analytical Ability – navigating work-related circumstances with practical, sound reasoning; and demonstrating creativity in problem solving.

Leadership – displaying good judgment and certainty in decision making; taking initiative with job-related demands; demonstrating innovative thinking and sound planning with business practices; managing individual performance toward shared organizational goals; and thinking strategically to set and accomplish goals.

Merchants Bancorp and its affiliates and subsidiaries are committed to being equal opportunity employers. All job candidates and incumbents will be assessed based on only criteria relevant to successfully performing the job as defined in this job description and as generally accepted in the job's relevant industries.


Full time
North clearwater, FL, US