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Services Consultant (Horizon & Citrix)

Requisition Number: 79560 

The Services Consultant is responsible for identifying client needs and designing a plan and proposal for delivery of services.  Incumbents must have a strong ability to develop solutions based upon discovery and needs and assume the role of a licensing expert.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Essential Functions of the Job:

  • Work with internal personnel on projects involving multiple disciplines (Horizon & Citrix).
  • Ability to troubleshoot issues.
  • Understand highly technical problems and be able to suggest solutions.
  • Work closely with Insight teammates to ensure timely delivery of product and coordination of technology resources at client locations.
  • Attend customer meetings and deliver qualified information to customer about product line
  • Serve as a licensing expert.
  • Provide licensing and product reporting and support  to Sales as needed to execute on contract management deliverables.
  • Develop and maintain expertise on the manufacturer's products, programs, fee structures, and reporting requirements.
  • Maintain a knowledge set of new technologies.
  • Travel up to 75% of the time under normal operations
  • Other duties as assigned.

Must have exposure to large corporate networks and the skills required to support this type of environment.  Must display high-level troubleshooting competencies.  Proven track record of managing a successful business a plus.  Must have exceptional communication skills including written, oral and presentation.  Must possess strong analytical skills.  Must have exceptional interpersonal skills to work with clients.  Must be able to work independently.  Due to the ever-changing nature of the industry, incumbents must keep abreast of the software solutions offered by manufacturers and their direct competitors.  Knowledge with the following technology a must:




Installation and Configuration of Citrix Environment including (Virtual Desktop 7.0+, WEM, Machine Catalogs, Delivery Groups, ADC Global Server, Storefront)

Understanding and experience in an Active – Active / Active – Passive environment

SQL DB Creation and requests

VPX Netscaler

Microsoft ADCS

Azure MFA or other




Horizon vSphere both One Prem and Cloud

Horizon RDSH including but not limited to Application Configuration

Unified Access Gateways

Understanding and experience in an Active – Active / Active – Passive environment

Linked Clones

Vrealize not required but a plus



Education and/or Experience:

BS in Computer Science (or in a related field) or equivalent work experience.  Minimum of 5 years of software industry experience required.  A customer service or support background is also desired. 


Compensation for this role is based on fair market value: $75,000 - $125,000

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $9.2 billion in revenue in 2018*
  • Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
  • 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider 
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

* Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018


Today's talent leads tomorrow's success. Learn about careers at Insight:


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.



Posting Notes: Remote || Arizona (US-AZ) || United States (US) || None || None || Remote ||

Salary Range
$80,000.00 - 126,000.00
per Year
Salary range estimated by