Topaz/Vista Grille Lead Supervisor

Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

You will be an integral member of a team of passionate, empowered associates that curates unique dining experiences for our guests . You will assist in leading the effort to deliver distinctively different guest experiences while helping to ensure profitability objectives are achieved.

The Topaz/Vista Grille Lead Supervisor shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort and Spa Culture as the Employer of Choice!

Job Description:

Essential Functions :

* Ensures welcoming physical atmosphere and cleanliness of the department, including inspecting tabletops, counter tops and side stations
* Communicate information to the service team giving them the knowledge to be individually empowered
* Utilize the Freedom To Go Beyond to resolves guest issues promptly and with great care
* Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency
* Supervise the performance, attendance, attitude, appearance and conduct of service team
* Assist with the development, training and inspiration of outlet staff

Qualifications :

* Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
* Experience. Previous experience and enthusiasm for being part of a diverse team of passionate people, and providing authentic experiences and distinctively different service to others in a team oriented food and beverage environment.
* People Person. The best part of this job is creating and building lasting relationships with our guests and team members.
* Great communicator. The ability to communicate effectively in English both verbally and through excellent written communication.

A qualified applicant is a "people person" who is flexible with their schedule, loves to lead and serve others, and thrives on the challenge of creating distinctively different dining experiences.

Experience and Education:

* High school education required
* At least one year Management experience preferred
* At least one year Hospitality experience preferred
* At least six months experience with workday systems preferred
* At least one year Hospitality Management experience preferred
* At least one year of customer service experience required

Job Requirements:

* Must be a United States citizen or possess a valid work permit
* Must be at least 18 years of age
* Must be able to work well under pressure
* Must be able to accurately follow instructions, both verbally and written
* Must be highly detailed orientated
* Must be able to work in a fast paced environment
* Must have excellent listening skills
* Must possesses excellent communication skills
* Must be professional in appearance and demeanor
* Must always ensure a teamwork environment
* Ability to work a flexible schedule that may include evenings, weekends and holidays
* Must have the ability to deal effectively and interact well with the guests and associates
* Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
* Must have a passion for creating an exceptional experience for all guests

Working Conditions:

* Must be able to stand on feet throughout the shift, with intermittent periods of walking and stair climbing.
* Must be able to frequently lift and carry up to 25 lbs at shoulder height
* Must be able to frequently lift and carry up to 50 lbs;
* Must be able to bend, squat, push and pull frequently;
* Must be able to perform simple grasping, fine manipulation, squeezing, overhead reaching and repetitive hand & arm movements frequently.
Salary Range
$31,000.00 - 59,000.00
per Year
Salary range estimated by
San Antonio, TX 78245, US