Improvement Project Manager - Physician Wellbeing

Location: LOC_ABRAMSON-Abramson Building 

Req ID: 83960

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

The Physician Wellbeing Initiative strives to improve the wellbeing of physicians at CHOP through data-driven and collaborative innovation in the domains of culture, efficiency of practice, and personal resilience. Divisional Wellbeing Leads throughout the hospital undertake iterative needs assessment and design projects that will address the drivers of burnout at the local level. Enterprise-wide, the Wellbeing Initiative creates regular forums for physicians to offer feedback on institutional plans and priorities, connects physicians with internal and external resources to help them maintain and build their resilience, and oversees administration of the biannual Physician Wellness Survey which assesses physician burnout and resilience. We partner with groups across the hospital, including Human Resources, Operations, Information Science, Bioinformatics, Communications, Facilities, and the Diversity & Inclusion Committee, to ensure that decision-making and programming reflect the institution's commitment to clinician and staff wellbeing. The program manager would work with the Director of Physician Wellbeing to support Division-level wellbeing projects, to strengthen the program's outreach to physicians, and to work with institutional partners to build and grow programs that promote wellbeing and professional fulfillment for physicians.  

Job Responsibilities
  • Project Identification
    • Identify and organize projects by defining project scope, goals and deliverables
    • Perform needs analyses to ensure that institutional needs are met
    • Identify key stakeholders and appropriate project team members


  • Project Initiation and Planning
    • Secure project approval, determines resource availability, timeline and financial commitment, and manages project progress
    • Facilitate discussions to meet mutually agreed upon goals
    • Coordinate complex customer input, ideas and feedback
    • Complete detailed project plan documents, including project work breakdown structure, schedule, roles and responsibilities
    • Manage and communicate project objectives and goals to the project team
    • Present project plan documents to key stakeholders and audiences


  • Project Execution
    • Manage project execution from start to finish including tracking progress, identifying issues and mitigating risks
    • Establish rapport with collaborating departments and teams
    • Meet regularly with project sponsors including to communicate progress toward project milestones and project status, provide insights into project health, proactively escalate issues and provide recommendations for bringing projects back into alignment with expected outcomes when needed


  • Project Closure
    • Complete post-project evaluations to determine project outcomes
    • Ensure project outcome is in alignment with desired impact and results
    • Complete lessons learned and present outcomes and findings to key stakeholders and audiences
    • Assemble and archive project documents
Required Education and Experience

Required education: Bachelor’s degree


Required Experience:

  • Three (3) years of project management, quality or process improvement experience
Preferred Education, Experience & Cert/Lic

Preferred Experience:

  • Five (5) years of project management, quality or process improvement experience.
  • Five (5) years of business analysis experience.
  • One (1) year of experience managing cross-functional teams
  • Previous experience in a healthcare or research related environment                                                                          

Preferred Licenses/certificates/registrations:

Project Management Professional (PMP), Certified Associate in Project Management (CAPM), ASQ Six Sigma Green Belt (CSSGB) or Black Belt (CSSGB) Certifications


Additional Technical Requirements
  • Advanced knowledge of Project Management Body of Knowledge guidelines (PMBOK) including productivity tools, project charters, work plans and budgets.
  • Intermediate knowledge of Business Analysis Body of Knowledge guidelines (BABOK)
  • Intermediate knowledge of quality improvement methodologies (Lean, Six Sigma)
  • Intermediate knowledge of change management principles including organizational dynamics, change theory, and improvement methods / tools
  • Intermediate knowledge of risk management principles
  • Fundamental knowledge of healthcare / research operations and systems
  • Advanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, presentation & diagramming software (Word, Excel, PowerPoint, Visio)
  • Excellent verbal and written communications skills
  • Excellent time management skills
  • Excellent organizational skills
  • Strong analytical skills
  • Solid negotiation skills
  • Ability to work independently with minimal supervision
  • Ability to gather, analyze and make recommendations/decisions based on data
  • Ability to collaborate with stakeholders at all levels
  • Ability to influence others to accomplish tasks outside of the direct span of control

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146 



Salary Range
$70,000.00 - 130,000.00
per Year
Salary range estimated by
Philadelphia, PA 19104, US