Assistant Branch Manager

I.     Primary Function

To promote and generate sales of building products by assisting the Branch Manager.  Secondary job function is to aid in the management of the branch staff to assure smooth daily operations.

II.    Key Responsibilities

• Ability to execute all tasks of inside/outside sales positions and is a role model
• Responsible for facilities management, overall branch cleanliness and showroom merchandising  
• Manages all day to day activities of the staff in the absence of the District Manager
• Schedules and approves hours for Inside Sales and Office staff
• Trains all new hires on best practice, provides hands-on coaching and is a mentor in development
• Accountable for all selection and performance of branch personnel
• Completes all appropriate training programs
• Demonstrates an in-depth knowledge of Trend
• Troubleshoots issues when problems arise
• Determines best practice for branch staff and leads change initiatives
• Executes team building and motivation exercises with branch staff
• Demonstrates quality leadership and imparts company's ideals to staff
• Works with District Manager to learn and contribute to improving branch performance
• Promotes teamwork for all branch staff
• Assists in vendor and customer communications
• Promotes relationship building to sales staff
• Performs other duties as assigned

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III.  Professional Skills

• Ability to work well with people
• Ability to understand needs of employees
• Knowledge of all equipment and Allied products
• Customer service skills
• Written and verbal communication skills
• Ability to prioritize many tasks
• Time management skills
• Ability to delegate tasks
• Follow-up skills
• Negotiation skills

IV.  Experience

• Customer service and supervisory experience
• Knowledge of computers
• Managerial experience in a team-based environment

• Experience in multitasking
• Experience in general accounting practices

• Experience in inter-personal employee relations (reviews, goal setting, etc.)