To promote and generate sales of building products by assisting the Branch Manager. Secondary job function is to aid in the management of the branch staff to assure smooth daily operations.
II. Key Responsibilities
Ability to execute all tasks of inside/outside sales positions and is a role model
Responsible for facilities management, overall branch cleanliness and showroom merchandising
Manages all day to day activities of the staff in the absence of the District Manager
Schedules and approves hours for Inside Sales and Office staff
Trains all new hires on best practice, provides hands-on coaching and is a mentor in development
Accountable for all selection and performance of branch personnel
Completes all appropriate training programs
Demonstrates an in-depth knowledge of Trend
Troubleshoots issues when problems arise
Determines best practice for branch staff and leads change initiatives
Executes team building and motivation exercises with branch staff
Demonstrates quality leadership and imparts company's ideals to staff
Works with District Manager to learn and contribute to improving branch performance
Promotes teamwork for all branch staff
Assists in vendor and customer communications
Promotes relationship building to sales staff
Performs other duties as assigned
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III. Professional Skills
Ability to work well with people
Ability to understand needs of employees
Knowledge of all equipment and Allied products
Customer service skills
Written and verbal communication skills
Ability to prioritize many tasks
Time management skills
Ability to delegate tasks
Follow-up skills
Negotiation skills
IV. Experience
Customer service and supervisory experience
Knowledge of computers
Managerial experience in a team-based environment
Experience in multitasking
Experience in general accounting practices
Experience in inter-personal employee relations (reviews, goal setting, etc.)