Systems Administrator (Level II)

When NASA made history in 2013 with the longest laser communication link ever demonstrated (from a Moon-orbiting satellite to Earth), our group was behind the satellite's laser transmitter and the ground terminals' highly sensitive photon detectors that enabled the link. We have a long history of developing advanced solid-state, fiber, and diode laser technologies for the scientific and defense communities. Recently, our lasers have been key to enabling cutting-edge ladar systems that can map terrain with greater accuracy and area coverage rates, providing much needed capabilities in disaster relief efforts, such as the disaster mapping of Hurricanes Harvey and Irma in 2017. We are also creating cryogenic-laser-based illuminators for airborne sensors that can detect and track fast-moving objects with highly dynamic platform motion. Finally, we've led the laser community in developing beam-combining techniques for high-energy laser systems. Using these techniques, our fiber laser system have demonstrated record-breaking levels of beam brightness and near-ideal beam quality.

Job Description

The Laser Technology group is seeking a Systems Administrator to provide support services across a diverse, and dynamic environment within both unclassified, and classified networks.  The candidate will have experience in the design of computer system solutions, including provisioning, configuration, and management of Windows, Windows Server, Mac OS, and a variety of hardware platforms.  They will interface with vendors to spec, purchase, and maintain hardware, licensing, and warranty information for systems, hardware, and software.  The candidate must be able to communicate with users, and leadership in problem assessment, troubleshooting, and apply appropriate technical skills or vendor methodologies to resolve issues successfully.  The Systems Administrator will need to develop creative technical solutions to complex IT problems under general supervision, and must be comfortable working independently while reporting to the Division IT Manager.  Candidates must also be comfortable providing direct desktop support to approximately 80 users as part of a larger IT team. 

  • Provide general user support for all staff members in Group 82, and assist in support across all groups within the Division.
  • Procure needed computer systems, network hardware, software, etc.
  • Install, configure, and manage Windows, Linux, Mac desktops, servers, as well as some network infrastructure devices. Install and maintain commercial software as needed.
  • Patch software, and operating systems in compliance with best practices.
  • Manage networks, file shares, virtual infrastructures, and some SAN/NAS environments.
  • Remediate security vulnerabilities to maintain compliance with policies and procedures.
  • Represent the group as a team member for inter-organizational interactions such as infrastructure, and security working groups.
Desired Skills, and Experience
  • Experience with provisioning, configuring, and administering Windows, Windows Server, and Mac OS on a variety of hardware platforms
  • Experience with operating system imaging tools
  • General experience with Red Hat/CentOS, and Ubuntu
  • General experience with VMware, including ESXi configuration, and Vcenter
  • General experience with collaboration tools such as Confluence, Sharepoint, and Teams
  • General systems administration experience dealing with Kerberos, DNS, DHCP, YUM, Active Directory, Group Policies, Bash and Command Shell scripting
  • Experience with DoD IT security requirements, and procedures; RMF, DFARS, STIG
  • Experience working directly with end-users in troubleshooting, and project support
  • Strong organizational skills, and the ability to clearly document complex operations
  • Minimum of 2 years’ experience in a Systems Administrator or Desktop Support roll.
  • Bachelor’s in Computer Science, MIS, Engineering, or equivalent experience.
  • Ability to achieve or maintain CompTIA Security+.  Higher certifications like CISSP, or equivalent, are highly desirable.
  • Individuals with a Top Secret security clearance are strongly preferred.
  • Strong customer service skills, and the ability to communicate instructions clearly.

For Benefits Information, click


Selected candidate will be subject to a pre-employment background investigation and must be able to obtain and maintain a Secret level DoD security clearance.


MIT Lincoln Laboratory is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship is required.




Requisition ID: 31262 

Salary Range
$83,000.00 - 118,000.00
per Year
Salary range estimated by
Lexington, MA 02420, US