Customer Service Representative (Industrial Distribution, Fluid Power)

  • Are you proactive in asking questions and recommending solutions as well as additional related products?
  • Do you enjoy the challenge of discovering just the right part or solution for a customer’s need?
  • Are you knowledgeable in fluid power components?

 

We have an immediate opening for a Fluid Power Inside Sales / Customer Service Representative. We are the world’s largest fluid power distributor, supplying hydraulic and pneumatic components and value added services.


More about this role:

As a member of the Applied® Fluid Power Network, you will help customers get the parts they need, interacting extensively with them to clarify their needs, research and recommend parts, provide quotes, take orders, and provide post sale service as needed. You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized. There may be some warehouse and delivery duties as needed.

 

While the majority of your interactions will take place over the phone, this is not a call center environment, but rather a service and parts center.


Requirements:

  • 1+ yr proven customer service or inside sales experience with a tangible product. Industrial distribution or parts counter environment preferred
  • Mechanical aptitude
  • Written and verbal communication skills, including English grammar
  • Multi-tasking, problem solving, attention to detail, sense of urgency, sense of humor
  • Basic computer skills and MS Office package
  • Hydraulics and/or power transmission product knowledge, a plus
  • High school diploma or equivalent
  • Ability to lift up to 50 lbs.

 

 

Spencer Fluid Power is a value-added distributor of hydraulic components and systems specializing in complete mobile hydraulic systems and repairs.

Parent company Applied Industrial Technologies (NYSE: AIT) is the world’s largest fluid power distributor. Our network of 18 fluid power companies (70+ locations) in North America is a resource for dedicated fluid power support. We have one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics &d Technicians to assist you with problem solving, system building, troubleshooting and other requirements. Between our service centers and our network of 19 fluid power companies, we provide immediate access to the critical fluid power components and services our customers need.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.

Posted
11/05/2020
Salary Range
$23,000.00 - 34,000.00
per Year
Salary range estimated by
Location
Boise, ID 83709, US