LEARNING & DEVELOPMENT CONSULTANT

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.  Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Compass Group is looking for a Learning and Development Consultant to design training and support the enterprise-wide Learning Management System (LMS). You will design, develop, and deploy training that aids learners in acquiring skills and competencies relevant to business success. You will be accountable for maintaining system functionality to create an optimal user experience, implementing and maintaining technical and functional solutions, and driving best practices and change management.  This position requires exceptional customer support and problem solving skills, and the ability to work both independently and collaboratively with peers and internal customers. This role is flexible on location and you will be able to work remotely. 


 

Responsibilities: 

  • Collaborate as an instructional design expert to design, develop, and implement learning for both face-to-face and online courses
  • Manage internal instructional design projects, external partners, and SMEs in creating appropriate content for courses that may include video, photos, audio, tests, quizzes, and interactive activities
  • Establish and maintain high performing relationships with project team members to ensure learning solutions meet identified needs
  • Provide direction and guidance in learning-concept design to support organizational goals
  • Analyze learning needs, tasks, styles, and multi-lingual needs to develop end-to-end learning assets
  • Serve as program manager for key enterprise-wide courses
  • Consult on and configure course and program technical design and implementation to translate customer needs into clearly defined system requirements, including audience definition and creation

 

Qualifications: 

  • Bachelor's degree in Instructional Design, Instructional Systems Technology, Curriculum and Instruction, Educational Technology, or related field
  • 3-5 years of professional experience actively developing learning content across multiple technology platforms (including mobile)
  • Experience successfully deploying large, enterprise-wide e-learning projects and programs into production
  • Expert level proficiency in using e-Learning software & LMS services such as Articulate, Moodle, or similar technologies
  • High level proficiency in using MS Office suite & web-based conference services such as WebEx, Teams, and similar technologies
  • Proven ability to lead others towards a timely completion of projects with both urgent and long-term deadlines
  • Proven ability to manage multiple time-sensitive projects simultaneously, while working with multiple levels of key stakeholders
  • Basic knowledge of adult learning principles and learning evaluation
  • Experience with eLearning software
  • Portfolio of current online course design & delivery examples
  • Experience supporting a learning management system as it relates to learning design configurations
  • Solid experience developing technical and soft skills training 
  • Consultative approach, with analytical problem solving and troubleshooting skills that lead to rapid and accurate problem resolution 
  • Professional and diplomatic communication with all levels of internal and external stakeholders
  • Ability to explain instructions, policies, procedures and to present findings and conclusions clearly, concisely and appropriately for the audience 
  • Practical understanding of project management 
     

Apply to Compass Group today!

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID:  432384

Compass Corporate 

Miranda Carteret 

SALARIED EXEMPT 

Posted
11/04/2020
Salary Range
$52,000.00 - 79,000.00
per Year
Salary range estimated by
Location
CHARLOTTE, NC 28217, US