White Goods Service Specialist Technician - Central



Requisition ID:  64628 

Job Function/Category:  Laborers 

Employment Type:  Non-Exempt Full Time 



This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.


Union Local



Employees will be tested prior to hire, and employees will be initially assigned to Appliance Repair Work. Appliance Repair Work is defined as servicing refrigerators, washing machines, dishwashers, and other white goods appliances; including electric and gas water heaters, ranges, dryers, swimming pool heaters, etc. This will not include hour’s heaters and electric air conditioners. Installing, renewing, and repairing gas piping on customers’ premises, extending service piping; installing meter spacing; setting meters on new spacing, including the fitting of pipe from meter outlet connection to house piping; checking completed work for tightness and compliance with the Company’s specifications, including piping installed by plumbers or others.

 Per the Collective Bargaining Agreement, individuals hired into this position may not bid on positions outside of the Gas Distribution department and original reporting location for a period of 5 years.

Job Duties & Responsibilities


  • Assembling all types of gas appliances and associated control equipment which have been partially dismantled for shipping, delivering appliances, materials, supplies and tools, installing same, and turning on and adjusting controls for normal operations;
  • Cleaning, adjusting and making repairs to and installing repair parts on appliances, such as, water heaters, and ranges, ovens, and dryers;
  • Repairing, adjusting, and testing service regulators in district headquarters as directed. Installing, inspecting, and changing service regulators, testing and adjusting operation of service regulators;
  • Reading on, reading off, turning on, and shutting off gas meters at meter, including installation and removal of corks and meter cock locks; gassing out and lighting all appliance pilots, except those on complicated industrial appliances;
  • Reading on, reading off, turning on, and shutting off electric meters, including installation and removal of lock-off plugs and fuses;
  • Removing meters; setting meters on existing meter spacings, except those used for industrial installations;
  • Testing meters where non-registration or faulty operation is suspected;
  • Investigating complaints of gas leaks at customers’ premises, using approved devices, of the skill level of the Davis type; making same safe without delay, repairing leaks in appliances or inside piping; locking service cock or removing
  • meter and notifying customer if plumber should do the work; reporting immediately emergency conditions requiring additional assistance or conditions requiring Street Department work;
  • Investigating complaints of no gas or insufficient gas at customers’ premises and correcting trouble by making repairs, such as, clearing pipe with alcohol, emptying drips located on premises, making appliance adjustments within the scope of the job duties, and changing meters; promptly reporting conditions found;
  • Clearing services and house pipe of stoppages with or without the use of compressed gases or vacuum tank, clearing gas street lamp services and risers, as assigned;
  • Measuring gas pressures with U-gauge; changing charts on recording gauges;
  • Interpreting U-gauge pressure readings in order to locate small leaks and stoppages in service and house piping and to determine adequacy of such piping;
  • Setting or removing pressure or temperature recording gauges on customers’ premises;
  • Stopping flow of gas by methods, such as, inserting wet rags and expansion plugs,
  • Making simple sketches of piping and equipment layout on customers’ premises to explain unusual conditions to supervisor in shop;
  • Advising customers as to the care, use and operation of gas utilization appliances, material and equipment, within the scope of the job specifications;
  • Keeping record of pipe, fittings, parts, materials, and other supplies used in such appliance and repair part installations;
  • Performing other similar or less skilled work of the occupational group;
  • When assigned to work on Premises Service Record File in the Dispatching Office
  • Filing, re-filing, stamping, checking, and posting information to Premises Service Record Cards;
  • Matching teletype or other investigation orders to Premises Service Record Cards, sorting, counting orders received on manual tabulator;
  • Temporarily answering Leak Telephone, recording information clearly and accurately;
  • Performing other similar duties relating to the maintenance of the Premises Service Record file.​
Job Qualifications


  • Service Specialist (Journeyman), 9401W’s must complete a Part 1 and Part 2 of the Service Specialist Training Program. Service Specialist Journeyman, 9401W will complete a training program on their secondary area of work.
  • They may be assigned any work they are qualified to perform.  
  • Must possess type II or Universal refrigerant certificate; Service Specialist (Journeyman),
  • 9401W, will be Home Based Reporters and assigned to a work area in the Central Gas Division.
  • Service Specialist (Journeyman), 9401W may be assigned permanent schedules.


As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site (http://www.pseg.com) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

Salary Range
$66,000.00 - 112,000.00
per Year
Salary range estimated by
Summit, NJ 07901, US