Housekeeper - NRC Solomons


  • Duties
    Help Duties Summary

    This position is located at the Navy Recreation Center Solomons, MD. The purpose of this position is to provide quality and efficient housekeeping services to guests or guest areas while maintaining the highest level of customer service.
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    Responsibilities

    • Performs varying degrees of complexity in cleaning processes. Demonstrates proficiency related to daily service, check-out, deep cleaning, and special project cleaning assignments based on Lodging program cleaning standards.
    • Vacuums, sweeps, and mops floors; dusts, polishes, cleans, and moves furniture.
    • Removes trash, places in dumpsters, and replaces liners.
    • Places proper number of amenities in room to include consumables/non-consumables, linen, kitchen, and bathroom.
    • Removes and replaces bed linen, inspects mattresses and pull-out sofas, and moves/re-positions beds upon guest checkout, weekly, or at a guest's request. .
    • Cleans walls, doors, ceilings, stand-up/ceiling fans, light fixtures, exterior of air vents, windows, sills, tracks, blinds and curtains.
    • Cleans coffee makers, ice buckets, beverage kits, refrigerators, stove tops, cookware, utensils, cutlery, cups/glasses, plates, sinks, counters, ovens, ranges, cupboards, drawers, and microwaves to include proper programming of its respective clock/time.
    • Ensures dishwashers are clean and in working condition.
    • Cleans vanities, mirrors, hardware, cabinets/shelving, toilets, bath tubs/shower stalls, tile, and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains.
    • Cleans irons, removes excess water and replaces as necessary, cleans ironing boards and replaces covers as necessary, cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male/female hangers are available in closets.
    • Cleans washers and dryers and ensures machines are operational.
    • Ensures in-room guest directories are clean and organized, TV's are clean and programmed to proper channel and volume, alarm clocks are properly programmed with back-up battery and in-room phones are clean, properly programmed, and in working condition.
    • Cleans common area spaces to include vending rooms and ice machines, laundry rooms, elevators, break rooms, walkways, corridors, stairwells, office spaces, lounges, storerooms and storage spaces.
    • Performs deep cleaning as required by program standards (e.g. on a scheduled basis and upon check-out of guests in "pet friendly" rooms and in rooms that had an ADA service animal), which includes, but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), replacing and/or cleaning drapes, moving furniture and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks.
    • Counts, sorts, inspects, and prepares linen for operational use.
    • Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity.
    • Completes maintenance requests for items broken, defective, or in need of replacing.
    • Performs basic, routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary.
    • Maintains the cleanliness, inventory, and organization of housekeeping carts and linen carts.
    • Reports any damages or valuables (e.g. large amounts of cash, jewelry, or confidential/sensitive information) left out in the open by guests to the Supervisor.
    • Reports any activity that appears unsafe, illegal, or suspicious to the Supervisor.
    • Interacts professionally with guests and other team members, displays a positive attitude, utilizes effective communication skills, and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions.
    • Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest.
    • Maintains key control for assigned key and reports any issues immediately to the Supervisor.


    Travel Required
    Not required

    Supervisory status
    No

    Promotion Potential
    02

  • Job family (Series)
    3566 Custodial Working

    Similar jobs
    • Housekeeping Staffs
    • Staffs, Housekeeping


  • Requirements
    Help Requirements Conditions of Employment
    • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment

    Qualifications
    • Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS).
    • Knowledge of NGIS program standards.
    • Knowledge of how to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone, etc.).
    • Ability to utilize Property Management System (PMS) software to update room status using the in-room telephone system.
    • Ability to accurately complete daily room status reports and housekeeping assignment sheets.
    • Ability to interpret, execute, and document cleaning actions in accordance with NGIS Housekeeping Manual and program policy guidance.
    • Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks.
    • Ability to safely and properly use common hand and powered tools.
    • Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to program standards for in person service follow-up and cleaning frequencies.
    • Ability to navigate web-based Learning Managed System (LMS) and use associated software to complete online and e-learning training.
    • Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.


    Education

    Additional information

    Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your application that you are asking for spouse preference and complete the Request for Military Spouse Preference form and submit a copy of current PCS orders. Failure to submit current PCS orders with application will prevent spousal preference from being granted. Acceptance or declination of a regular full or part-time non-appropriated or appropriated fund position ends your ability to claim this preference.

    Some positions have special requirements. In these cases selection is tentative pending satisfactory completion of these requirements. Applicants may be required to provide proof of education, etc. All selections are contingent upon the obtaining of satisfactory employment reference checks.

    As a condition of employment, the selected individual will be required to participate in the Direct Deposit/Electronic Fund Transfer program.

    SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31, 1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/default.htm .

    The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.

    The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.

    When relocation expenses are authorized to perform a Permanent Change of Station (PCS) with the federal government, the IRS considers the majority of your entitlements to be taxable. Additional information: https://www.dfas.mil/civilianemployees/civrelo/taxableentitlements.html

    Public Trust is a type of background investigation, but it is not a security clearance. Depending on the job, you must complete either the Standard Form 85 (SF85) or 85P (SF85P) questionnaire.

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    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

    Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire .

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    Background checks and security clearance

    Security clearance
    Other

    Drug test required
    No

  • Required Documents
    Help Required Documents
    • If you are a veteran claiming Veterans' Preference, please attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, "Certificate of Release or Discharge from Active Duty," is preferable.
    • A resume should be provided. It should include relevant work experience (start/end dates stated in month/year, description of duties and salary), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry.


    .

    If you are relying on your education to meet qualification requirements:
    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits
    Help Benefits

    NDW values our employees and considers them to be the greatest asset of our organization. As an employer of choice, we are committed to attracting and retaining the "best of the best" by providing comprehensive benefits that are a valuable part of the total compensation package. Our benefits package includes medical, dental, life insurance, spouse and dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, and more. You can review our benefits at: http://www.navymwr.org/resources/hr

    Permanent Flexible (0 - 40 hours per week), no benefits offered.

    Review our benefits

  • How to Apply
    Help How to Apply

    To be considered for this position, please submit a resume and any other required documents as indicated in the "required documents" section, by ONE (only) of the following ways:

    Directly through USAJobs.gov, click the Apply button to create an account or log in to your existing USAJOBS account

    OR

    By Email to: NAF.NPAXR.fcm@navy.mil Note: If submitting by email, you must put the announcement number in the subject line.

    Please note: The Announcement Number for the position you are applying for MUST be specified on your resume. If emailing, please indicate the announcement number in the subject line. Applications received without an announcement number designated may not be considered.

    Technical Support
    • Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
    • If you experience technical difficulties applying online, report it here: support@econsys.com . The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
    • Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.


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    Agency contact information NDW NAF HR Office

    Phone
    301-342-7656

    Address

    Naval District Washington
    47402 Buse Rd
    Patuxent River, MD 20670
    US

    Learn more about this agency
    Next steps

    All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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  • Fair & Transparent
    Fair & Transparent
    The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
    Equal Employment Opportunity Policy

    The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    • Equal Employment Opportunity (EEO) for federal employees & job applicants

    Read more Reasonable Accommodation Policy

    Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

    Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
    • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
    • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
    • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.


    You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

    Learn more about disability employment and reasonable accommodations or how to contact an agency.

    Read more Legal and regulatory guidance
    • Financial suitability
    • Social security number request
    • Privacy Act
    • Signature and false statements
    • Selective Service
    • New employee probationary period



This job originated on www.usajobs.gov . For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/578839400 . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Posted
09/23/2020
Type
Part time
Salary Range
$19,000.00 - 25,000.00
per Year
Salary range estimated by
Location
Solomons, MD, US